WCCCA unveils new emergency dispatch center (OR)
Washington County leaders held a ribbon-cutting ceremony Monday, April 24 to mark the opening of a new county dispatch center.
Decatur County dispatcher arrested (IN)
The Indiana State Police (ISP)-Versailles Post on Wednesday arrested a dispatcher from the Decatur County Sheriff’s Office on two felony charges related to accessing an internal law enforcement system and releasing case-sensitive information to the public.
Ohio 911 call: Address mixup leads to wrong Troy home, busted door, best practices debate
The dispatcher walked the caller through CPR and at one point asked if responders had arrived. The error became clear about eight minutes into the call when the caller, again asked about the location, said she didn’t know for sure, but it was the street leading to Kroger … which would be West Market Street.
Dispatchers speak on tense moments during Atlanta shooting (GA)
ATLANTA – It was all hands on deck Wednesday inside Atlanta’s 911 dispatch center. They received nearly two thousands calls during the active shooter incident.
City of Reno dispatchers to provide backup emergency medical dispatch (NV)
The City of Reno is proud to announce that its dispatchers will provide emergency medical dispatch to quickly identify a caller’s medical emergency and deliver potentially life-saving verbal instructions prior to emergency medical services (EMS) arriving. As the Public Safety Answering Point (PSAP) for all initial 911 calls placed in the City of Reno, Reno Dispatch will now serve as a backup for medical calls.
KCPD 911 call taker spends 16 minutes on phone with suicidal woman, helps save her life (MO)
KANSAS CITY, Mo. — For 19 years, Annie Casey has answered the call as a 911 dispatcher with the Kansas City, Missouri, Police Department Communications Unit.
“It’s been good helping people,” Casey said.
