RALEIGH, N.C. (WTVD) — The N.C. 911 Board has recently awarded nearly $5.7 million toward the state’s 911 system, the N.C. Department of Information Technology announced Friday.
CHARLOTTESVILLE, Va. (WVIR) – Picture this: someone lost on a trail, or a driver trapped after a crash.
A call goes out and in real time, a GPS locator drops a pin on the dispatcher’s screen.
“What this enhanced GPS does is it will really provide a precise location of where they are currently, not just the closest cell tower,” said Lily Gregg, Deputy Director of Information Technology at the Charlottesville-UVA-Albemarle Emergency Communications Center.
Leaders say this is one of a handful of 911 centers in North Carolina to feature next-generation features.
CORNELIUS, N.C. — The Cornelius 911 Emergency Communications Center has completed a major technology upgrade that town leaders say places it among only a handful of 911 centers in North Carolina operating with advanced next-generation emergency communications infrastructure.
911 and public-safety networks have entered a pivotal phase. A convergence of technological breakthroughs and regulatory momentum is redefining how emergency-communications networks will be designed, deployed, and operated. These developments aren’t merely incremental—they’re transformative.
For years, Brown County has struggled to hire people to answer 911 calls and coordinate responses to emergencies. Its emergency dispatch center was among many that grappled with worsened staffing shortages after the COVID-19 pandemic.
But as the crisis eases nationwide, major shortages still beset Brown County’s 911 center. Despite past pay raises and other efforts, the county is missing more than one in three of its needed dispatchers. Industry experts say boosting pay isn’t enough to attract dispatchers nowadays. Departments must also boost morale, get creative with hiring and training and address the mental health toll the job takes.
CANFIELD — Cheri Smith sits at the dispatch desk at the Canfield Post of the Ohio State Highway Patrol with a box of Cheerios nearby and 1980s music on the radio at a low volume.
It’s Thursday — the day before her official retirement date — but she will work for another two weeks because she wants to be sure the post is well staffed through the Canfield Fair.
Friday marked 40 years and one month since her career as a dispatcher began, and this is hardly the first time she’s put her colleagues first.
