West Deptford FD Honors National Public Safety Telecommunicators Week (NJ)

WEST DEPTFORD— In an average year, over 240 million 911 calls are made in the United States, with emergency dispatchers being the first point of contact in any emergency situation. According to the NJ EMS Data Repository, New Jersey handles over 1.5 million incidents annually. For National Public Safety Telecommunicators Week (NPSTW), April 13-19, West Deptford Fire Department celebrates and honors the invaluable contribution made by telecommunication personnel to public safety.

Filling the PSAP Gap

240 million—that’s approximately how many calls are made to 9-1-1 in the U.S. each year*, and the total keeps growing.

Given that there are only 5,748 primary and secondary Public Safety Answering Points (PSAPs) nationwide, that’s a lot of calls for the human operators to handle. 

READ FULL ARTICLE