911 dispatchers honored

ATLANTA (FOX 5 Atlanta) – Atlanta officials honor a group of 911 dispatchers for how they handled two high-stakes situations.

The recognition took place Friday afternoon, at the Georgia World Congress Center. The first group of dispatchers were honored for helping a 10-year-old boy, who had called 911 after his parents had died.

Organizers recognized two other dispatchers for assisting in a suicide call.

FOX 5 News talked to one of them, about how she helped the 14-year-old caller.

Holbrook Regional Emergency Communications Center receives $3M grant

Director of Communications Stephen Hooke recently announced that the Holbrook Regional Emergency Communications Center received an additional grant from the Executive Office of Public Safety and Security and the State 911 Department for the expansion of its regional communications facility.

The $3 million grant will fund the construction of the new building on the ground of the Holbrook Public Safety Building that currently houses the HRECC.

Former Cassia police dispatcher battling cancer.

Former Cassia County Sheriff dispatcher, Donna Hedley, has recently been diagnosed stage 4 Brain Cancer. Donna has gone through Breast Cancer already and a few weeks ago she was diagnosed with Stage 4 Brain Cancer. Her family has opened a Go Fund Me account and would love any financial aid to help her during the time that she’s getting chemo. She is unable to drive at the moment, so she is having to find people to drive her to her doctor’s appointments. It is hard for her family to do much for her since they live across the country from her. Financial aid or any other help would be greatly appreciated.  

Maryland to receive $1.7 million to modernize its 9-1-1 system

WASHINGTON –Friday, August 9, 2019, the U.S. Department of Commerce and the U.S. Department of Transportation announced more than $109 million in grants to 34 states and two tribal nations as part of the 911 Grant Program, which will help 911 call centers upgrade to Next Generation 911 capabilities.

The funding will power basic improvements such as providing digital and IP network capabilities to 911 emergency call centers and will assist the implementation of advanced mapping systems that will make it easier to identify a 911 caller’s location. NG911 will help 911 call centers manage call overload, as call-takers will be able to transfer calls, messages, and data between public safety answering points that are interconnected to the IP network. The 911 Grant Program also provides funding for training costs directly related to NG911 implementation.

Former dispatcher sues Valley County, alleging retaliation

Former dispatcher sues Valley County, alleging retaliation

A former Valley County dispatcher says she was targeted and ultimately fired from her job after discovering that her supervisor was falsifying her own time cards.

Author: KTVB Staff

Published: 2:45 PM MDT August 9, 2019

Updated: 2:45 PM MDT August 9, 2019

CASCADE, Valley County — A former Valley County dispatcher says she was targeted and ultimately fired from her job after discovering that her supervisor was falsifying her own time cards.

Jennifer Giambo filed the lawsuit July 15 against the county, Valley County Sheriff Patti Bolen and sheriff’s office employees Capt. Jason Speer and Sgt. Kelly Copperi.

GeoComm Software on Display During Baltimore County, Maryland 9-1-1 Center Tours Taking …

GeoComm is excited to announce their public safety mapping software solutions are being utilized in Baltimore County, Maryland’s 9-1-1 Center. APCO 2019 Conference attendees can see this software on display and get an inside look at Baltimore County’s 9-1-1 Center by participating in their APCO 2019 Conference Emergency Call Center (ECC) tour on Monday, August 12.