Holbrook Regional Emergency Communications Center Receives Nearly $17 Million in … (MA)

For immediate release

HOLBROOK — Director Steve Hooke is pleased to announce that the Holbrook Regional Emergency Communications Center was awarded nearly $17 million in grants for Fiscal Year 2024 from the Massachusetts State 911 Department.

The grant programs award funds to Public Safety Answering Points (PSAPs) and Regional Emergency Communication Centers (RECCs) for allowable expenses related to operations and new community partnerships, equipment and training.

‘We were holding calls for 2 to 3 hours ‘: Retired 911 operator says St. Louis City’s dispatch … (MO)

ST. LOUIS, Mo. (KMOV) – A former 911 dispatcher is pleading with St. Louis City to fix what she calls a broken system with a skeleton crew for a call center.

“When I left, we were holding calls for 2 to 3 hours,” says retired 911 police dispatcher Maureen Ramsey. “We would get people that they would send for us to interview that were wanted.”

N.J. officials will send police with mental health experts to 911 crisis calls in state’s largest city

NEWARK, N.J. — The man needed help, but he didn’t want help.

Suffering from a mental illness with nowhere to go but Newark Penn Station last month, the man could have been forced by police into a squad car or an ambulance and hauled away.

Instead, authorities say, a mental health worker paired with police officers talked the man into getting the help he needed.