Former dispatcher sues Valley County, alleging retaliation

Former dispatcher sues Valley County, alleging retaliation

A former Valley County dispatcher says she was targeted and ultimately fired from her job after discovering that her supervisor was falsifying her own time cards.

Author: KTVB Staff

Published: 2:45 PM MDT August 9, 2019

Updated: 2:45 PM MDT August 9, 2019

CASCADE, Valley County — A former Valley County dispatcher says she was targeted and ultimately fired from her job after discovering that her supervisor was falsifying her own time cards.

Jennifer Giambo filed the lawsuit July 15 against the county, Valley County Sheriff Patti Bolen and sheriff’s office employees Capt. Jason Speer and Sgt. Kelly Copperi.

GeoComm Software on Display During Baltimore County, Maryland 9-1-1 Center Tours Taking …

GeoComm is excited to announce their public safety mapping software solutions are being utilized in Baltimore County, Maryland’s 9-1-1 Center. APCO 2019 Conference attendees can see this software on display and get an inside look at Baltimore County’s 9-1-1 Center by participating in their APCO 2019 Conference Emergency Call Center (ECC) tour on Monday, August 12.

“They are the behind the scenes heroes,” dispatchers keep callers, officers calm during Oregon District Shooting

DAYTON — As a shooter opened fire in a busy Oregon District, killing nine and injuring 37 others, officers ran to take him down.  Behind the scenes, dispatchers began taking calls from people panicking about what they were seeing.

“It’s their calming voice on the other end of the phone or the other end of the radio…that helps everybody get through,” said Capt. Jay Wheeler, commander of the Montgomery County Regional Dispatch Center, which fields calls for Dayton and several other surrounding cities and townships.

Wheeler said it was a female dispatcher who heard the officers call out reports that the shooter was opening fire on innocent people in the busy entertainment district.

Citrus County implements emergency text-to-9-1-1 service

Citrus County implements emergency text-to-9-1-1 service

Young woman using cell phone to send text message on social network at night. Closeup of hands with computer laptop in background

by: WFLA 8 On Your Side Staff

Posted: Aug 9, 2019 / 09:44 AM EDT / Updated: Aug 9, 2019 / 03:12 PM EDT

CITRUS COUNTY, Fla. (WFLA) – The Citrus County Sheriff’s Office will soon be able to receive text messages sent to 911 for emergencies.

The agency began implementing its text-to-911 service on Friday.

The service is available for use by those who are deaf, hard-of-hearing, or speech impaired. It can also be used in situations, such as domestic altercations, where it’s too dangerous to call 911.

The technology comes after the agency was awarded a $40,158 grant in June from the State of Florida Division of Management Services E9-1-1 Board. Florida Gov. Ron DeSantis also signed a bill that requires all Florida counties to implement text to 911 services.

“We are excited to begin offering text to 911 services to the citizens of Citrus County,” said Sheriff Mike Prendergast. “The Citrus County Sheriff’s Office strives to best serve every member of our community, and this is another step in the right direction.”

Lockport council to consider keeping dispatch in-house

Despite weeks of discussion on consolidating dispatch with the county, the Common Council instead is moving ahead on a vote to keep dispatch within the Lockport Police Department.

In a closed-door meeting with the council Wednesday, Lockport police union president Kevin Lucinski made an offer to keep dispatch in-house and upgrade the radio room equipment for a one-time cost of $272,000. 

Mayor Michelle Roman said the union has agreed to make concessions in return for keeping dispatch, but declined to discuss specifics of the offer until after Lucinski’s scheduled meeting with the city’s negotiations committee Friday. Roman said putting the dispatch deal before the council at its next meeting Aug. 21 “would be ideal.”

Lockport police have pushed for continuing to handle their own dispatch, arguing any deal that required the department to share a radio frequency would put officers at risk, because there would be too much chatter on the line.

County eyes backup emergency communications plans

Part of Lincoln County was temporarily left without emergency communications service July 19 after a sheared fiber cable left residents unable to use telephone or internet services. Lincoln County Administrator Carrie Kipfer updated commissioners Aug. 6 on a plan Emergency Management Agency Director Casey Stevens is developing to mitigate a future outage.

Stevens is proposing a network of electronic signs directing residents how to make an emergency call if phone and internet services fail. “He is working on an MOA (memorandum of understanding) with the idea of creating a network of county, municipal and local business signs with a message alerting residents how to contact medical and law enforcement officials if such a situation occurs,” she said. Kipfer told commissioners the plan may lead to other local, county and statewide organizations adopting a similar plan.