by AllThingsECC.com | Aug 28, 2019 | Comm Center News
Anyone who calls 911 in Gloucester Township can now provide live video of the situation to the township dispatcher, police said.
GLOUCESTER TOWNSHIP, NJ — In the first moments following a tragedy,
the person in the first line of defense is the dispatcher. Whether a
crime in progress, fire or some other kind of disaster, the dispatcher
fulfills the role of point person. They answer the call, direct first
responders and try to keep a victim in a terrible situation as calm as
possible.
It would be much easier if the dispatchers could
physically see what was happening. In Gloucester Township, they now can,
as a result of upgrades that were recently made to the police
department’s dispatch center.
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by AllThingsECC.com | Aug 28, 2019 | Comm Center News
MARSHALL COUNTY – The staff at the Marshall County 911 center have
handled calls ranging from deadly car crashes to a school shooting.
“You’re
going to miss your son’s little league games, your daughters dance
recitals, I’ve missed both of those,” said Sheila Day, a Marshall County
dispatch supervisor, at a fiscal court meeting. “You’re going to miss
all of those and by the way, we are going to pay you $12.50 to do this.”
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That’s no longer the reality for Marshall County 911 dispatch supervisor Day and everyone she works with.
by AllThingsECC.com | Aug 28, 2019 | Comm Center News
FREEHOLD – A short walk down a hallway and through an entrance inside the Monmouth County Sheriff’s Office public safety center in Freehold leads to the 911 communications center, a large room filled with computer and video screens.
Dispatchers work behind desks with six screens each, ready to receive
a call that might involve a life-or-death emergency happening somewhere
in Monmouth County at any hour of the day. Thanks to an internet-based
application from technology company RapidSOS, first responders are getting more accurate information about the location where those calls are being made.
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by AllThingsECC.com | Aug 28, 2019 | Comm Center News
A Wood County Sheriff’s Office deputy mistakenly issued a test of the CodeRed system during her training early this morning.
The alert was sent to all subscribers around 2:40 a.m., according to a release by the sheriff’s office.
“The dispatcher understand the
inconvenience she caused to all of our subscribers,” the press release
stated. “She and (Sheriff) Mark Wasylyshyn, who is responsible for what
happens in the dispatch center, apologize to everyone for this error. We
will do our best to keep this from happening again.”
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by AllThingsECC.com | Aug 28, 2019 | Comm Center News
Jonathan Bennett was the Ada County 911 dispatcher that took the
call. He was actually in training with another dispatcher when the call
came in.
Bennett said the situation was a little scary for both himself and the callers, but they were very focused.
“It
wasn’t the first call I gave CPR instructions on, but it was the first
call where they had an AED, a defibrillator on-site,” Bennett said.
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by AllThingsECC.com | Aug 27, 2019 | Comm Center News
The child was attacked at around 7:30 p.m. on Wednesday
while he was running from his home to a neighbor’s. His father is
credited with chasing the mountain lion off — likely saving his son’s
life.
In 911 audio released by the Park County
Sheriff’s Office (it is available in full above), the boy’s mother is
heard speaking with a dispatcher, who helped guide the family to the
fire station and stop some of the bleeding.