Why Fort Smith Dispatcher Resigned; City Leaders Weigh In on Shocking 911 Call

FORT SMITH, Ark. (KFSM) — New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman.

5NEWS has obtained an exit interview Donna Reneau had with the Fort Smith Police Department four days after the incident. Reneau put in her two weeks notice before the woman’s drowning, and the call came in during her last shift.

When asked why she was leaving her position at the police department, Reneau said she wanted to return to school. She also said another reason for her leaving was she felt like there was no way to “move up” within the department.

In the interview, Reneau mentioned …..

Haze, blaze and workdays: Life as a dispatcher at the Kamloops Fire Centre

For the next two weeks, KamloopsMatters will be profiling a BC Wildfire Service employee at the Kamloops Fire Centre. KFC coordinates the wildfire response across south-central B.C., from Blue River in the north to the U.S. border in the south, and from Bridge River in the west to Monashee Mountains in the east. The fire centre employs around 50 permanent staff and a large number of seasonal support staff. 

The goal of this 10-part feature is to give our readers a better understanding and a bird’s-eye view of what happens at the centre, and to put a face to the people who are behind the scenes and on the frontlines.

At just 24 years old, Madison Smith already has four fire seasons under her belt.

Ravenna plans to hire more full-time dispatchers

Ravenna’s police department will be adding two full-time dispatchers to its dispatch center, a move that officials say will eliminate the need for staffers to regularly incur overtime.

Council voted unanimously Tuesday to add the two staffers to the department to replace four part-time dispatchers, who will have the opportunity to apply for the new jobs.

City submits documents in lawsuit filed by dispatcher

The City of Springfield submitted documents in a lawsuit filed in February claiming a police dispatcher was subjected to harassment and discrimination.

The suit names the City of Springfield, mayor Debbie Wakefield, former police chief James Smith, and SPD patrol officer Wesley Tingle as defendants. It claims dispatcher Leticia Cano was subjected to harassment and discrimination, and was retaliated against when she reported the alleged conduct.

North Central Texas Emergency Communications District To Hold Commencement Ceremony …

On Thursday, September 5, The North Central Texas Emergency Communications District (NCT9-1-1) will host a 9-1-1 First Responder Commencement Ceremony to celebrate the passing of House Bill 1090.

HB 1090 reclassifies Texas 9-1-1 telecommunicators as first responders. The Lonestar State is the first to reclassify its 9-1-1 telecommunicators and include them as first responders alongside peace officers, firefighters, and emergency medical personnel.

911 dispatcher helps save woman trapped in Spring house fire

SPRING, Texas (KTRK) — It was just another day on the job for Ashton Thompson, but on Tuesday morning he got a 911 call he will likely never forget.

“I was surprised at how calm she was,” he said.

The woman on the other end was trapped on the second floor of her home after it caught fire. The smoke was spreading fast. Crews were on the way.

“I was just hoping (the crews) got there faster than the fire did,” he said.