City of Trussville hiring for dispatcher position

TRUSSVILLE — The city of Trussville has posted its first job opening since separating from the Jefferson County Personnel Board.

The city is looking to fill the position of Public Safety Dispatcher II, according to Mayor Buddy Choat.

“We took our own job descriptions and posted it and it’s the first one we’ve done without the Jefferson County Personnel Board,” said Choat.

The job posting calls for someone ….

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Southwest Florida Police Dispatcher Suspended After Admitting to Telling Person to ‘Get Rid’ of Evidence in Case

A dispatcher with a Southwest Florida sheriff’s office has been suspended for two days after admitting to telling a 911 caller to “get rid of it” when refereeing to evidence that later turned out to be marijuana.

NBC affiliate WBBH-TV reports that Lee County Sheriff’s Office dispatcher Amanda Kinzler will be suspended both Wednesday and Thursday as well as be on probation for six months after the August 18th incident.

Kinzler was questioned after….

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San Juan County Dispatchers recognized for exemplary performance

On July 4, 2018, San Juan County 911 received a report of a victim falling 40 feet down a rocky bluff on Obstruction Island and into the water. That call launched a prolonged and complex rescue that involved multiple agencies, presented numerous challenges, and recently led to the San Juan County Dispatch Team receiving the 2019 WA State Telecommunicator Team of the Year Award from the WA Chapters of the Association of Public Safety Communications Officials and the National Emergency Number Association.

Man charged with mischief, calls 9-1-1 complaining about Amber Alert

Hamilton, Ontario police say a 70-year-old man has been charged with mischief after complaining to 9-1-1 about the October 1st Amber Alert. The man said that he was trying to take a nap and that the notifications were bothering him. Police say that the man admitted that he repeatedly called 9-1-1 because he was trying to tie up emergency lines. He has been identified as Douglas Bagshaw, and will appear in court on October 15th. Police across Ontario have had to…

California Leads Next Generation 9-1-1 with NGA 911

LOS ANGELES, Oct. 3, 2019 /PRNewswire/ — Today NGA 911 LLC (NGA 911) – one of the foremost innovators in 9-1-1 technology – has partnered with California to replace the outdated 9-1-1 system with the Next Generation of 9-1-1. This new state-of-the-art technology puts California at the forefront of emergency preparedness in an age where natural disasters can strike at any moment. 

“The Next Generation of 9-1-1 is upon us. California’s leadership and perseverance through the regulatory, financial, and now the technical challenges is exemplary and has paved the way for public safety across the United States and the globe. We are pleased to be a part of this new beginning for 9-1-1,” said Don Ferguson CEO of NGA 911.

The new system brings 9-1-1 into the digital and mobile age with increased location accuracy that expedites response and speeds recovery with hardened infrastructure that can withstand natural and human-caused disasters. 

“By leveraging the AWS Cloud, NGA 911 provides emergency personnel access to critical data as the situation unfolds,” said Kim Majerus, Leader, State & Local Government, Amazon Web Services, Inc. “The NGA 911 solution marries robust call center capabilities with the power of cloud technology by delivering critical information in a secure and highly available environment to provide the highest level service to constituents. We look forward to accelerating the migration to the next generation of 9-1-1 solutions to empower first responders to better service communities.”

“In a smartphone-connected world, it’s essential that our public safety capabilities keep pace with the technology people are using every day,” said Cal OES Director Mark Ghilarducci. “Today marks a significant milestone in updating our 911 network to better support dispatchers, emergency responders and to ultimately save lives.”

California’s residents and visitors are now the beneficiaries of NGA 911’s three year partnership with AWS. AWS innovates at an unmatched pace, especially in new areas such as Machine Learning and Artificial Intelligence, Internet of Things, and Serverless Computing. With AWS, NGA 911 has taken advantage of the latest technologies to innovate and deliver the future of   9-1-1.

About NGA 911 LLC
NGA 911 is a complete, customizable and reliable NG9-1-1 solution bringing secure, affordable 9-1-1 Cloud services worldwide. Our incremental deployment, patented and patent pending technologies are poised to smoothly transition legacy 9-1-1 systems to the future of emergency services, with the latest NG9-1-1 technology available.

About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 165 fully featured services from data centers globally. Millions of customers —including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs.