Pharr unveils state of the art public safety communications building

The city of Pharr hosted a ribbon cutting ceremony and unveiled a new state-of-the-art Public Safety Communications Building on Tuesday morning.

Prior to the ribbon cutting, a VIP tour was provided for local law enforcement representatives in attendance, including the Edinburg police and fire departments, Peñitas Police Department, U.S. Customs and Border Protection, and the Hidalgo County Sheriff’s Office, among others.

The tour included a look at the new….

A Day In The Life Of A Fayetteville 911 Dispatcher

FAYETTEVILLE, Ark. (KFSM) — During an emergency you dial 911, but before law enforcement shows up you are connected to the voice behind the badge, a dispatcher.

We wanted to know what dispatchers go through every day in the often time-stressful job, so we’re taking an inside look at the Fayetteville Police Department Central Dispatch Center

When Heather Gilbert goes to work every day she never knows what to expect.

Gilbert says things like severe weather or staffing can impact day-to-day activities. She says it can be stressful but keeping calm is key.

“Making sure that you stay cool under whatever ….

911 Operators Settle Lawsuit with NYPD for Discrimination and Mistreatment

Back in 2013, NYPD 911 operators rallied in the streets and went to federal court to sue the NYPD and the city because they say they were forced to work excessive overtime hours and had their sick leave canceled.

They claimed it was unfair treatment by police department commanders. Six years later, there’s a settlement in the case.

The city has agreed to pay $560,000 to 2,800 911 operators as part of the class action lawsuit.

“I mean you would go work and you did not know when you were coming back home,” said Waleska Layes, a retired 911 operator and dispatcher.

The city and NYPD didn’t ….

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Macomb Co. dispatcher, 28, killed in Ray Twp. crash

Ray Township — A Capac woman died Tuesday after a car crash involving two vehicles and a deer, officials said.

The victim has been identified as Erika Ladas, 28, according to the Macomb County Sheriff’s Office.

Ladas was a dispatcher for the sheriff’s office and had been with the agency since January.

“Erika was an asset to the Macomb County Sheriff’s Office in her short time here,” Sheriff Anthony Wickersham said in a statement. “She was a part of our law enforcement family. She worked diligently in dispatch to provide public safety to….

Pitkin County 911 Dispatchers Become First Responders

Pitkin County 911 dispatchers will be among the few in the country, and the first in Colorado, to now be recognized as first responders. 

All Pitkin County emergency dispatchers are trained to give potentially lifesaving instructions over the phone, like CPR, childbirth and bleeding control. In the first six months of 2019, emergency dispatchers in the county have provided medical guidance to over 200 callers. 

Because of this, Pitkin County said 911 dispatchers should have the more prestigious title of first responder, giving them better

NG911 Services Accelerates Location-Based Routing for NG9-1-1

KENNEWICK, WA, US, October 8, 2019 /EINPresswire.com/ — NG911 Services, experts in the value of Next Generation 9-1-1, today announces its Seraphim Location Services. “Public Safety does an amazing job serving their constituents but needs better location data for routing wireless 9-1-1 calls,” says Don Mitchell co-founder NG911 Services.

NG911 Services is launching its Location-Based Routing Evaluator for limited use while announcing the future availability of its cloud-based Seraphim Location Services, including Location Work-flow Manager, Designated Location Manager (patent pending), and First Responder Dashboard.