Million-dollar grant given to Luzerne County to upgrade 9-1-1 radio system

HANOVER TOWNSHIP, LUZERNE COUNTY (WBRE/WYOU) — Luzerne County is on the receiving end of a $1 million state grant to help pay for much-needed upgrades to its 911 radio system.

While the announcement is considered good news, it’s a drop in the bucket considering the total cost of those upgrades. The overall project will cost around $20 million. County officials tell Eyewitness News at this point, every dollar counts.

“We got $1 million. $1 million more than we had yesterday. We take these little steps to move us forward,” Luzerne County Manager Dave Pedri said.

Pedri keeps it all in perspective but he knows….

911 call shows challenges dispatchers still face with cell towers

STRASBURG, Colo. — When a 911 call came in about a rollover crash on a rural road in Adams County in August, dispatchers initially believed the crash happened about 16 miles away from the actual location.

In the call, initiated by one of the victims of the crash, he sounds confused about where he is. He hands the phone to a woman who identified herself as “Debbie” and witnessed the crash about a minute into the call.

“We’re at 5401 Calhoun Byers road,” Debbie tells the Metcom dispatcher, saying she identified the address from a mailbox of a home along that road.

The computer had plotted….

Oklahoma Public Safety Conference: Two locals to be honored as heroes

Next week, at the 23rd annual 911 Oklahoma Public Safety Conference, two local residents are going to be recognized as heroes. Justin Beaver, communication systems manager for the City of Shawnee, is set to receive an award as 911 Technology Person of the Year and 13-year-old Braydon Self of Tecumseh has been designated Child Hero.

Pottawatomie County Emergency Management Director Don Lynch said ….

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LETTER: Were untrained staff in ECC?

Two weeks ago I sent a FOIA request to Greene County requesting information related to the training/certification of County staff working in the Greene County Emergency Communications Center (ECC). I was not required to tell the County why I was making this request; however, in my request I shared, “…my concern is that the GCECC has not been minimally staffed at all times by trained dispatchers, something not shared with Greene County residents, leaving them without the service they deserve and putting first responders at risk due to lack of mandated training.”

As it is unclear….

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San Juan County Dispatchers recognized for exemplary performance

On July 4, 2018, San Juan County 911 received a report of a victim falling 40 feet down a rocky bluff on Obstruction Island and into the water. That call launched a prolonged and complex rescue that involved multiple agencies, presented numerous challenges, and recently led to the San Juan County Dispatch Team receiving the 2019 WA State Telecommunicator Team of the Year Award from the WA Chapters of the Association of Public Safety Communications Officials and the National Emergency Number Association.

Sheriff Ron Krebs marvels at the difficulties faced, “This was at night in a remote location with limited….

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