Longtime FDL County Dispatcher Retiring After 33 & 1/2 Years of Service

The Fond du Lac County Communications Center will be saying farewell to a longtime member of their staff in the coming days. Dispatcher Frank Quick will be retiring from the dispatch center on Sunday, after 33-and-a-half years of service as a 9-1-1 dispatcher. County Communications and Emergency Management Director Bobbi Hicken tells us that Quick will be missed in the dispatch center. “He just is a wonderful person, has worked very hard and is finally hanging up his headset and going on to retirement,” Hicken said. “He was one of my training officers, he taught me everything I know – it’s going to be a big void to fill, but we are extremely happy for him.” An open house will be held at ….

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Former Orange County battalion chief could get position back after affair with 911 dispatcher

ORANGE COUNTY, Fla. – A former Orange County Fire Rescue battalion chief who was demoted three ranks and forced to take a $20,000 pay cut last year following an investigation into having inappropriate relations with a 911 dispatcher could soon be back in the same position.

Darien Butler admitted to an investigator that he had sexual relations with Kimberly Noe while on the clock.

Investigators uncovered ….

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Citrus County 911 dispatcher helps father deliver baby in family's living room

CITRUS COUNTY, Fla. — A 911 dispatcher helped a father deliver his son at the family’s home on Monday morning.

Brianna Springer was about 31 weeks pregnant. Her due date was in December.

On Monday, she said she went into labor around 3:30 a.m. after the placenta prematurely separated from her uterus.

“I had no idea they were coming so soon. Blayne got on the phone and the dispatcher told him, ‘you’re going to be delivering these babies,'” said Brianna Springer.

Springer’s fiancé, Blayne Guest, called 911 and a dispatcher gave him clear instructions. CCSO Communication Officer Phillip Stuart received the call.

“He told me, ….

911 foreign language translator service helps dispatchers, officers, and those in an emergency

TOLEDO, Ohio (WTVG) – Calling 911 can be a scary, stressful experience. But, imagine being in an emergency when the person who can send help, can’t understand you. Thankfully, there is a resource available to help bridge that potential language barrier.

A recent Facebook post by the Toledo Police Department showed how the Vocalink line, which connects dispatchers and officers to interpreters…