In the age of social media, many parents express frustration that young children don’t use the phone anymore. That’s not true for three special children who were honoured today at Ottawa City Hall.
Alyssa, Chloe, and Liam are all under 12 years old and called 9-1-1 to get help in an emergency. Liam called for help when his mother suffered a seizure and fell down stairs.
Alyssa found her mother unconscious…
LOS ANGELES, CA — Uber passengers who find themselves stuck in a dangerous situation can now text to 9-1-1 thanks to a new feature on Uber’s app. The ride-hailing service debuted the feature Thursday in Los Angeles County, Minnesota and Indiana.
The company has been under pressure to improve safety measures after a series high-profile attacks. Uber added an emergency 911 call…
When it comes to helping others, Rick Grandinetti has shown he won’t hesitate.
A 20-year member of the Bradford Township Volunteer Fire Department and a dispatcher with the county for over a decade, Grandinetti is also a member and past president of the Kinzua Chapter of ABATE (Alliance of Bikers Aimed Toward Education). On Saturday, this community will have a chance to show their support in return.
In July, Grandinetti received a life-altering diagnosis…
Pitkin County is elevating the status of its 911 dispatchers to first responders in a move that outpaces a similar effort on the national level.
“We couldn’t wait for the bill that is stalled in Congress to give our dispatchers the job classification of First Responders that they have earned and deserve,” Emergency Dispatch 911 Commander Brett Loeb said in a press release announcing the reclassification. “Emergency dispatchers are every bit as critical in managing a crisis as our law…
The Lyon County Emergency Communications Center will be hosting a training, “Survival Skills for Dispatchers” on Thursday and Friday.
This training will be brought to Emporia by Rescue 1 Colorado and will be held in the Lyon County Sheriff’s Department basement.
This valuable training focuses on 911 dispatchers, who consistently have the potential to experience PTSD through call-taking. Students will be provided with tools to recognize potential issues as well as ways to work toward a healthy mental health status. Rescue 1 also offers training courses fitted to other first responder disciplines.
Along with the training….
A week after the sometimes deadly combination of Washington, DC’s 911 center and Metrorail’s operations center took 17-minutes to send DC firefighters to a train collision, the two agencies teamed up for another botched emergency response. Just like October 7’s train crash at the Farragut West Metro Station, the response yesterday (Monday) evening to a person who fell on the tracks at the Waterfront Metro Station featured a significantly delayed dispatch, the failure to relay important information in a timely manner and an initial dispatch that didn’t send the appropriate apparatus for the emergency.
This time, 15-minutes were lost before the proper help was dispatched by DC’s Office of Unified Communications (DC911 or OUC). To illustrate how bad this was…..
