10th-anniversary celebration for the Amarillo Emergency Center

AMARILLO, Texas (KAMR/KCIT) — The Amarillo Emergency Communications Center is celebrating its 10th anniversary.

The consolidated center has numerous resources including police, fire, and two ambulance systems.

They are also able to handle calls for animal control.

Having those resources in one place helped improve efficiency and the effectiveness of the response time to emergencies.

“This is a big achievement for our…. Read More

The FirstNet Lab and Future Experience Center For First Responders

The First Responder Network Authority’s (FirstNet Authority) Technology Headquarters in Boulder, CO – home to the FirstNet Innovation and Test Lab and a future experience center – continues to be a focal point for transforming the future of public safety communications for first responders.

In this video tour of the Lab, Michael Van Zuiden, Senior Director for the Lab, walks through the state-of-the-art facility to explain the Lab’s pivotal work supporting public safety.  The Lab operates as a plug and play environment for the FirstNet Authority team to test the standards based mission critical functions and features of the FirstNet network.

“We’re currently verifying quality of service, priority, and preemption on the production network in the Lab,” explains Van Zuiden.  “For the future…. Read More

Volusia’s overtime tab: $99 million since 2013

Volusia County employees worked 627,200 hours of overtime totaling nearly $19 million in the past fiscal year that ended on Oct. 1, a News-Journal analysis found.

Since 2013, the amount of overtime the county has paid has increased every year — from $14.4 million six years ago to $18.82 million this past year. The Sheriff’s Office has used the most overtime during that period — $48 million to 9-1-1 dispatchers and deputies.

Experts say paying…. Read More

Bernalillo County looking to hire emergency communications operators

Bernalillo County is hiring in its Emergency Communications Department. The department is comprised of trained and certified personnel that receive 911 and non-emergency calls for service, dispatch law enforcement and fire/rescue to the citizens in unincorporated Bernalillo County. The Emergency Communications Department runs 24 hours a day, seven days a week.

Read More….

Implementing Pulsara and FirstNet® Improves North Texas Regional EMS Patient Care and Treatment Times

North Texas Regional EMS’ (NTREMS) use of Pulsara on FirstNet – America’s public safety communications platform – has paid dividends in quality of care, patient outcomes and efficiency of care coordination. Most notably, after implementing Pulsara and using FirstNet, NTREMS improved its stroke treatment times and holds the record for fastest Door-to-Door-to-Needle time by bypassing the Emergency Department.

A patient experiencing heart attack symptoms walked into the emergency room and the severity of his condition was recognized right away. “Our crew happened to be…. Read More

Bell Mobility wins CAD 765 mln contract to rebuild Ontario’s Public Safety Radio Network

The government of Ontario in Canada has chosen Bell Mobility to rebuild core components of the province’s aging Public Safety Radio Network (PSRN), in a contract worth CAD 765 million. The network is used by the province’s more than 38,000 first responders, including provincial police, paramedics, hospital staff, forest fire services and correctional officers. The PSRN was last replaced in 1998. A total of six different procurements are being carried out to support this project. Read More