by AllThingsECC.com | Nov 1, 2019 | Comm Center News
About midnight one evening in 2008, I began to enjoy a late-night snack — a granola bar. After several bites, my lips and mouth seemed itchy and began to swell. Realizing I was reacting to something in the granola, I immediately stopped eating it, but the allergic reaction only worsened.
Reluctantly, I dialed 911, explaining to the dispatcher that I was reacting violently to something I was eating, and needed help. She asked me to unlock my front door. I crossed my living room, unlatched the door, and seconds later passed out…
by AllThingsECC.com | Nov 1, 2019 | Comm Center News
In part one of our special report, “Lives on the Line” we highlighted the struggles 911 dispatchers face.While it’s a difficult job, in one dispatcher’s words, there are those calls that make it all worthwhile. One of those calls involved a young Morton girl whose mother suffered a life-threatening seizure.
Despite being just 8 years old at the time, when Bella Robinson’s Mom suffered a medical episode, she knew just what to do.It all started on a cold, snowy day last January. Bella wanted to play outside, but first her mom, Gina…
by AllThingsECC.com | Nov 1, 2019 | Comm Center News
Plano (WBAP/KLIF) You can now text 9-1-1 if you have an emergency in the city of of Plano. The city says the ability to text messages to 9-1-1 will help residents who are hearing impaired. But, it can also be used in circumstances where it’s not safe for the caller to make a voice call to 9-1-1. If you do text…
by AllThingsECC.com | Nov 1, 2019 | Comm Center News
TYLER, Texas — No one ever wants to have to call 9-1-1. However, those three numbers have saved countless lives since its first use in 1968.
Each year, there are over 240 million calls into 9-1-1 dispatch services in the U.S., according to the National Emergency Number Foundation. Nearly 80 percent of those calls are made using cell phones. Cell phones have become an indispensable tool in the 21st century…
by AllThingsECC.com | Nov 1, 2019 | Comm Center News
With the Kincade Fire in Sonoma County entering its second week, local public servants are stepping forward to help. The Santa Clara Police Department (SCPD) has sent a trio of dispatchers to Sonoma County.
“[Sonoma County has] a lot of fire personnel in the area of operation working on the fire and they need additional resources to be able to provide dispatch services for all that personnel,” said SCPD Captain Wahid Kazem. “They [also] have employees who are personally impacted by the fires that are unable to work their normal shifts because…
by AllThingsECC.com | Nov 1, 2019 | Comm Center News
MOREHEAD, Ky. (WTVQ) – Morehead State University Police Officer Harley Catron has spent her career and her life overcoming the odds. That’s why she was chosen as an ABC 36 9-1-1 Hero.
After a challenging upbringing in Montgomery County where some family members battled drug problems and went to jail, she went to Berea College where she was a star softball player. She also traveled the world…
