Local Dispatchers, Firefighters Help Battle Kincade Fire (CA)

With the Kincade Fire in Sonoma County entering its second week, local public servants are stepping forward to help. The Santa Clara Police Department (SCPD) has sent a trio of dispatchers to Sonoma County.

“[Sonoma County has] a lot of fire personnel in the area of operation working on the fire and they need additional resources to be able to provide dispatch services for all that personnel,” said SCPD Captain Wahid Kazem. “They [also] have employees who are personally impacted by the fires that are unable to work their normal shifts because…

MSU officer recognized as 9-1-1 Hero (KY)

MOREHEAD, Ky. (WTVQ) – Morehead State University Police Officer Harley Catron has spent her career and her life overcoming the odds.  That’s why she was chosen as an ABC 36 9-1-1 Hero.

After a challenging upbringing in Montgomery County where some family members battled drug problems and went to jail, she went to Berea College where she was a star softball player.  She also traveled the world…

Breakdown in communications? (CO)

Lagging technology, increasing fees and little say in how funds are spent have north-valley law enforcement and emergency response leaders shopping for a dispatcher.

Crested Butte Fire Protection District, Crested Butte Marshal’s Office and Mt. Crested Butte Police are considering ending their relationship with Gunnison Regional Communications Center and contracting with a company out of Montrose. Should such an agreement be…

Maui Police Department Needs to Fill 48 Officer, 18 Dispatcher Vacancies (HI)

The Maui Police Department is looking to fill 48 police officer vacancies and 18 vacancies for Emergency Services Dispatchers.

Acting Lieutenant John Sang with the department’s Community Relations Section said the department is looking for applicants who are willing to “Make a Difference” in our community.

Qualified applicants interested in serving can…

Boone County 911 director in Arkansas encourages people to make Smart911 profile (AR)

HARRISON, Ark. — Smart 911 is not only helpful for dispatchers and first responders. The Boone County 911 director says it also could help save your life.

Without saying a word, you can now tell emergency dispatchers a lot.

“If it’s a medical call, we can share that information: what medications you’re on or equipment you use to help you breathe, with EMS,” said Daniel Bolen, the Boone County 911 director.

Smart911 is a free phone app…

Lawsuit alleges sexual discrimination at the East Jefferson Consolidated Fire Department (LA)

Three longtime female dispatchers for the East Bank Consolidated Fire Department in Jefferson Parish have filed a sexual discrimination lawsuit in federal court claiming a supervisor routinely passed over women for promotions and had inappropriate relationships with subordinates.

The three women, who work for the East Jefferson fire department’s communications division…