Thieves steal Pierce County man’s car while he waits for 911 dispatcher to answer his call for help (WA)
A car theft victim in Pierce County is raising questions why 911 dispatchers did not immediately answer his emergency calls over the weekend.
Spring-area dispatch center defying national odds amid national staffing crisis (TX)
Texas Emergency Communications Center ( Texas ECC ) this week celebrates its second anniversary of innovation, safety and service to nearly half a million residents in Harris County.
Nebraska Public Service Commission opens probes into Windstream, Lumen
Nebraska’s Public Service Commission formally opened investigations into the state’s two largest telecommunications providers Tuesday over their role in separate disruptions to 911 services in Southeast Nebraska in late August and early September.
The highs and lows of 9-1-1 communicators – (WY)
CASPER, Wyo. (Wyoming News Now) – After terrorists flew planes into the twin towers of the World trade Center in 2001… firefighters, paramedics, and police officers rushed to the scene. But it’s the sometimes overlooked 9-1-1 communicators who were frantically dispatching first responders, while trying to calm the fears of those who needed help.
Hope for St. Louis’ 911 system? Hiring is up after big pay raises (MO)
A rush of new hires is giving the city’s beleaguered 911 dispatch system something it’s been short on in recent years: hope.
City officials say that since they gave dispatcher salaries a big boost in July, they’ve gotten more than 100 new applications, hired 26 and welcomed back three who previously quit, enough to fill more than half of the vacancies in dispatcher ranks.
Oakland announces $2.5M investment to improve troubled 911 system (CA)
OAKLAND – Oakland city leaders announced Monday a $2.5 million investment to improve the city’s 911 system, following criticism over slow response times and recent outages.
