GROTON, CT – Such an uplifting, life-affirming story.
As told by Groton Police Department Deputy Chief of Police Paul Gately, it was 3:33 a.m. Thursday when the 911 call came in to the Groton Emergency Communications Center.
A woman in Navy housing was in active labor.
Boone County’s 911 agency says it had safeguards in place to make sure the system stayed online during recent scheduled call center maintenance.
Boone County Joint Communications director Chad Martin said during the scheduled maintenance the department staffs its backup location in case something were to happen.
“When either CenturyLink or our IT department will be doing some sort of maintenance on some hardware or some parts of the network… READ MORE
CINCINNATI — In October, the Hamilton County Board of Commissioners passed a 0.25% sales tax boost meant to bridge a $20 million county budget gap. The new tax will replace an older tax for the same amount, which expired this year after being used to fund renovations at Union Terminal.
[…] Andrew Knapp is the director of communications at the Hamilton County Communication Center, where calls for police, firefighters and other emergency responders are routed to 47 local municipalities and townships every day. He said… READ MORE
The “heartbeat” of Lincoln County has moved to its own facility. Formerly housed in the same building as the Lincoln County Sheriff’s Office, the Lincoln County Communications Center is now located on Hollis Henderson Drive in Lincolnton.
“This new building gives us much needed space,” William Gibbs, the county communications director, said. “The administrative staff were sharing offices, two in each office. Our people were really close together… READ MORE
TUCSON – First responders and firefighters are working with a new interagency dispatch system that’s improving response time.
Emergency crews argue this new dispatch system is a time saver and an effective first, fast response when every second counts.
“It’s literally life or death,” said dispatcher, Lupe Munoz. “Seconds matter. We can now be adding multiple resources at the same time while not neglecting other calls.”
Northwest Fire District Deputy Fire Chief Michael Rollman said… READ MORE
HANOVER TOWNSHIP, Pa. — Luzerne County’s 911 system had a programming glitch that left at least one caller stuck on hold during an emergency call. The county found the problem while looking into a report Monday from Newswatch 16.
Colleen Engler from Dallas called 911 Saturday when a relative with a heart condition got dizzy and had symptoms similar to a stroke.
County officials said Friday they found a programming error… READ MORE
