by AllThingsECC.com | Nov 9, 2019 | Comm Center News
NORFOLK, Va. — When you call 9-1-1, you don’t think twice about whether someone will quickly answer on the other end. It’s supposed to be a given.
In some Hampton Roads cities, though, it’s not. The line might ring and ring, or even go to a hold message, delaying how quickly you’re helped.
13News Now reporter Madeline Schmitt sat down with city leaders in Norfolk and Virginia Beach to learn more about a critical dispatcher…
by AllThingsECC.com | Nov 9, 2019 | Comm Center News
Glenn Yanovak was born and raised in Morristown, NJ. He graduated in 1986 from Morris Knolls High School and later attended the County College of Morris in 1995 to earn a degree in Criminal Justice. In 1992 Mr. Yanovak became a dispatcher with the Hanover Twp. Police department with the goal of becoming a patrolman. In January of 1993 Mr. Yanovak was promoted to the rank of patrolman.
Mr. Yanovak was recognized…
by AllThingsECC.com | Nov 9, 2019 | Comm Center News
The Cal Fire San Luis Obispo Chief and SLO County Sheriff want to bring their two dispatch teams together under one roof in Templeton.
Cal Fire Chief Scott Jalbert and Sheriff Ian Parkinson recently presented their idea to the Templeton Area Advisory Group, outlining the plan to build a new facility at the sheriff’s substation on Main Street in Templeton.
Currently, a call to 911 made outside city limits…
by AllThingsECC.com | Nov 9, 2019 | Comm Center News
LARGO, Fla. (WFLA) – The Largo Police Department is the first agency in the state to use new technology that could help your smartphone help you.
The department recently upgraded its 911 dispatch center to include a video to 911 system designed by public safety technology provider Carbyne.
That technology allows dispatchers to pinpoint callers locations by using their device In the past, callers had to physically give the address of the emergency. The system will also allow…
by AllThingsECC.com | Nov 9, 2019 | Comm Center News
By the time Darrius Martin realized he was at the wrong place at the wrong time, Rome police officer Scott Kasmar happened to be at the right place at the right time that nearly fatal Wednesday morning in August.
“God was just shining on him that day,” Kasmar, a former EMT, said Friday before Martin presented him and Floyd County 911 Dispatcher Victoria Henson with “hero” awards for helping save his life after he’d been shot twice in the gut.
“It was very perfect timing…
by AllThingsECC.com | Nov 9, 2019 | Comm Center News
LEWIS, N.Y. —
Helping the public by answering the phone is what Michelle Maddox does as a New York State Police communications specialist.
“We have to handle incoming calls. Sometimes they are crisis calls,” Maddox said.
These men and women keep tense situations calm giving responding officials time to get to areas across the North Country.
“We are kind of a liaison between the public and the troopers in order to facilitate their work out on the road…
