by ECC Editor | Nov 9, 2019 | Comm Center News
TUCSON – First responders and firefighters are working with a new interagency dispatch system that’s improving response time.
Emergency crews argue this new dispatch system is a time saver and an effective first, fast response when every second counts.
“It’s literally life or death,” said dispatcher, Lupe Munoz. “Seconds matter. We can now be adding multiple resources at the same time while not neglecting other calls.”
Northwest Fire District Deputy Fire Chief Michael Rollman said… READ MORE
by ECC Editor | Nov 9, 2019 | Comm Center News
HANOVER TOWNSHIP, Pa. — Luzerne County’s 911 system had a programming glitch that left at least one caller stuck on hold during an emergency call. The county found the problem while looking into a report Monday from Newswatch 16.
Colleen Engler from Dallas called 911 Saturday when a relative with a heart condition got dizzy and had symptoms similar to a stroke.
County officials said Friday they found a programming error… READ MORE
by AllThingsECC.com | Nov 9, 2019 | Comm Center News
NORFOLK, Va. — When you call 9-1-1, you don’t think twice about whether someone will quickly answer on the other end. It’s supposed to be a given.
In some Hampton Roads cities, though, it’s not. The line might ring and ring, or even go to a hold message, delaying how quickly you’re helped.
13News Now reporter Madeline Schmitt sat down with city leaders in Norfolk and Virginia Beach to learn more about a critical dispatcher…
by AllThingsECC.com | Nov 9, 2019 | Comm Center News
Glenn Yanovak was born and raised in Morristown, NJ. He graduated in 1986 from Morris Knolls High School and later attended the County College of Morris in 1995 to earn a degree in Criminal Justice. In 1992 Mr. Yanovak became a dispatcher with the Hanover Twp. Police department with the goal of becoming a patrolman. In January of 1993 Mr. Yanovak was promoted to the rank of patrolman.
Mr. Yanovak was recognized…
by AllThingsECC.com | Nov 9, 2019 | Comm Center News
The Cal Fire San Luis Obispo Chief and SLO County Sheriff want to bring their two dispatch teams together under one roof in Templeton.
Cal Fire Chief Scott Jalbert and Sheriff Ian Parkinson recently presented their idea to the Templeton Area Advisory Group, outlining the plan to build a new facility at the sheriff’s substation on Main Street in Templeton.
Currently, a call to 911 made outside city limits…
by AllThingsECC.com | Nov 9, 2019 | Comm Center News
LARGO, Fla. (WFLA) – The Largo Police Department is the first agency in the state to use new technology that could help your smartphone help you.
The department recently upgraded its 911 dispatch center to include a video to 911 system designed by public safety technology provider Carbyne.
That technology allows dispatchers to pinpoint callers locations by using their device In the past, callers had to physically give the address of the emergency. The system will also allow…
