County 911 coming closer to allowing texts for help (OH)

WARREN — Hundreds of texts pleading for help in 2007 as a gunman made his way through the Virginia Tech campus were sent to 911, only to disappear into the ether.

The tragedy left emergency responders wondering if more lives could have been saved if the messages had been answered by trained dispatchers and then passed on to law enforcement, Ernie Cook, director of the Trumbull County 911 Center, said.

A vision for the next generation of 911 services … READ MORE

Problems with 9-1-1 in Thornbury (Canada)

We’ve got a problem this morning with 9-1-1 service in Thornbury.  

The Provincial Emergency Operations Centre says its not working for land lines.

It will however still work on your cell phone. 

They haven’t said what the problem is but they are  working on it.  

Grey County says… READ MORE

Taking Public Safety Communications to the Next Level: FirstNet’s Innovation and Test Lab

Taking Public Safety Communications to the Next Level: FirstNet’s Innovation and Test Lab

By Sarah Calams

The Boulder, Colorado, lab tests FirstNet-compatible devices and applications before their deployment in the field.

Imagine a firefighter is battling a massive wildfire and she has to check in with her fellow firefighters regarding changing wind conditions. But when she attempts to contact them, the connection is virtually non-existent.

This scenario is, without a doubt, dangerous. It could also lead to life-threatening results.

That’s why when the Boulder Mountain Fire Protection District (BMFPD) — a volunteer department made up of about 60 firefighters — visited the FirstNet Authority offices in Boulder, Colorado, their purpose was to not only prove the importance of clear communication but also expose the difficulties they sometimes face while ensuring crews’ safety on scene.

This article was written by Sarah Calams and appears in efficientgov.com dated November 7, 2019.

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