ROCHESTER, Minn. – Do you know when to call 911? It sounds simple, but it’s not always an easy determination to make.
“One of the biggest things that we get, especially now that winter is coming, is road condition questions, weather condition questions. And a lot of people are calling 911 for that purpose,” said Holly Ketzeback, a dispatcher for the City of Rochester and Olmsted County.
Ketzeback and fellow dispatcher…READ MORE
A Guernsey County woman is facing potential drug-related charges after numerous 911 hang-up calls from multiple locations in the Quaker City and Old Washington areas drew the attention of sheriff’s deputies Sunday night.
The 31-year-old suspect was taken into custody on a felony hold and remained incarcerated in the Guernsey County jail as of press time Monday on a probation violation hold. She is also expected to face possession of drugs, possession of a drug abuse instrument… READ MORE
Despite the potential for financial savings the Oconomowoc Common Council has once again decided to keep its local dispatch center.
After a lengthy discussion Nov. 5 over whether to dissolve the Oconomowoc Dispatch Center and join Waukesha County Communications, the council voted to stick with its existing arrangement. Matt Rosek was the lone alderman in favor of going to WCC.
Before the vote, a number of residents spoke… READ MORE
Sometime before the middle of next year, the Jefferson County Sheriff’s Office expects to upgrade its 9-1-1 system. People who call 9-1-1 in emergencies may not notice much difference – but behind the scenes, the Office could provide faster, more efficient service.
Last May, the County received a $140,000 grant from Montana’s Department of Administration to support the cost of a new 9-1-1 system – one of 49 awards made this year to counties, municipalities, and wireless service…
The 9-1-1 system –life-critical to all citizens – has remained essentially the same over the last 50 years. Over the last decade, public safety and geographic information systems (GIS) professionals have heard about an overhaul to the 9-1-1 infrastructure. The overhaul not only includes hardware and software, but a complete change in the call-routing process which relies solely on geospatial data. In most 9-1-1 systems today, GIS has a passive or referential role in public safety and computer-aided dispatch (CAD) systems. In the Next Generation 9-1-1 (NG9-1-1) environment…
BRISTOL, Tenn. — Although 911 dispatchers are an integral part of the emergency response network, they are often the unsung heroes behind the scenes. But their persistence and dedication help save lives.
Jessica Donihe, 32, a 911 dispatcher with the Bristol Tennessee Police Department, is credited with saving the life of a woman who attempted to hang herself. A four-year veteran with the department…
