by AllThingsECC.com | Nov 24, 2019 | Comm Center News
LOUISVILLE, Ky. (WDRB) — Nelson County recently started using new technology that’s helping 911 dispatchers save time, which can make all the difference in an emergency situation.
“Every second does in fact count,” Milt Spalding, Nelson County’s 911 director said.
Smart 911 allows users to set up a safety profile for their…
by AllThingsECC.com | Nov 24, 2019 | Comm Center News
Twenty-four law enforcement dispatchers graduated Friday from the Public Safety Dispatch Academy at the Kentucky Department of Criminal Justice Training.
Samuel Shoup, of the Boone County Public Safety Center, graduated as a trainee of distinction.
The graduates hail from communications centers across the state, and comprise DOCJT’s 129th telecommunications academy class, which first began in 1999…
by AllThingsECC.com | Nov 24, 2019 | Comm Center News
ROGERSVILLE — As of Wednesday
afternoon, all staff members at the Hawkins Co. Emergency Communications
District’s E-911 dispatch center have been re-certified to handle
Emergency Medical Dispatch calls, and the center was again dispatching
those calls.
The two days of intense, on-site training — including training a staff member to keep track of and oversee future training needs — were conducted by Dorothy Cave, RPL, NREMT, the EMD Program Manager for the Daytona Beach, Florida-based APCO, the firm that handles the center’s certified training needs, along with a full audit of all of the center’s training records, at a cost to the ECD….
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by AllThingsECC.com | Nov 23, 2019 | Comm Center News
ROGERSVILLE — Questions surrounding
the Emergency Medical Dispatching certifications of several Hawkins Co.
Emergency Communications District dispatchers resulted this week in all
staff having to be re-certified by an onsite instructor, and a full
training audit of all staff members, because more than half were said to
be non-compliant.
That
training, and an on-site training records audit, will cost the county
more than $8,000 and could have possible legal ramifications should
questions arise about medical calls that were dispatched by a person who
was non-certified at the time.
At an emergency meeting of the HCECD on Sunday afternoon, Nov. 17, 2019, Chairman Michael Herrell read….
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by AllThingsECC.com | Nov 23, 2019 | Comm Center News
There’s more proof this (Wednesday) afternoon the 911 center in the
Nation’s Capital is incapable of performing its core mission of sending
the right help to the right location in a timely manner. In today’s
incident, DC Fire & EMS Department Engine 1 attempted to get two
additional engine companies and a battalion chief to assist with a
natural gas leak. Amid much confusion at the Office of Unified
Communications (OUC or 911 center), it took dispatchers approximately
seven minutes to alert the additional companies.
The radio traffic (see timeline below) shows, once again, OUC can’t promptly send help and that ….
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by AllThingsECC.com | Nov 23, 2019 | Comm Center News
A judge has ruled that Douglas County is not liable for damages in a horrific case of domestic violence in which a woman was assaulted by her ex-boyfriend after he fatally shot her two brothers, and it took 40 minutes for 911 to pinpoint the location in west Omaha.
Julie Edwards sued the county for damages from the 2016 assault by Kenneth Clark. He attacked her after shooting her brothers, John and Jason Edwards, as they were removing her possessions from Clark’s house. John Edwards survived long enough to call 911…