Front Lines | Dispatcher steps up to save teen (PA)

EBENSBURG – Cambria County’s 911 center handled 56,000 emergency calls last year. 

Telecommunication Officer Tina Stimely received a 911 emergency call on Oct. 19 from a Southmont home. Stimely’s training would determine what would happen next. 

“This is a job that when you’re right, nobody remembers, but when you’re wrong, nobody forgets,” she said, in an interview at 911 center in Ebensburg…  

Vermont State Police Captain retires after 34 years (VT)

WATERBURY, Vt. (WCAX) The most current, longest tenured trooper in the Vermont State Police has retired. Capt. Tom Hango began his career with State Police in 1986, as an auxiliary trooper and part-time dispatcher. He became a full-time trooper in 1990.

Capt. Hango has served as a patrol trooper, K-9 handler, patrol commander, detective, station commander and detective commander.

He is retiring as Commander of the State Police Communication Centers and serves as the department representative on the Vermont 911 Board.

Question a Cop: What happens when I call 911? (MN)

Calling 911 is something everyone knows to do in case of an emergency. However, you may not know exactly what happens between dialing the number and an officer arriving on scene. In this week’s article, we’ll answer the question of who’s taking the call and what to do if you have a pressing issue that may not be a true emergency.

When you dial 911, a St. Louis County dispatcher answers your call. They are our initial link to reporting parties. Dispatchers then assign the incident to an officer based on the severity of the

Clever pizza order alerts Ohio 911 dispatcher to domestic violence incident (OH)

OREGON, Ohio – A quick-thinking woman placing a bogus pizza order and a sharp 911 dispatcher teamed up to halt a recent domestic violence incident in Ohio, multiple news outlets reported.

According to Toledo’s The Blade, an insistent caller ordering a large pizza amused dispatcher Tim Teneyck at first, and then he caught on. Once Teneyck realized the caller was alerting him to a domestic violence assault in progress…

Nave: Foreign language 911 calls increase (KY)

As Owensboro and Daviess County have become home to more diverse populations, the city-county 911 dispatch center has also seen an increase in the diversity of languages they are hearing on emergency calls.

While Spanish and Burmese are the foreign languages that dispatchers come in contact with the most, a variety of other languages are being heard on 911 calls. According to the dispatch center’s records, between January and October, dispatchers received calls in Portuguese, Rohingya, Russian, Somali, Swahili, Thai and Vietnamese…

New trend: using code words when calling for help (ID)

TWIN FALLS, Idaho (KMVT/KSVT) After a girl calls 9-1-1 and orders a pepperoni pizza to hint to police that her mother was in a domestic dispute, questions have raised if code words like these are the new norm when calling for help.

KMVT dug a little deeper, and reached out to city officials here in Twin Falls. They say they noticed situations like these happening over a year ago, possibly having originated from a meme in California. It apparently spread rapidly.

“In addition to having a line of questioning that they do to determine if a caller is safe is we also have a text to 9-1-1 system so you can text us if you feel you’re unsafe to make a phone call for any reason please just….

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