by AllThingsECC.com | Nov 27, 2019 | Comm Center News
TOWN OF DICKINSON – Broome County has made upgrades to its 9-1-1
center to help ensure that dispatchers can operate at peak performance.
The county showed off renovations to the dispatch center within the Public Safety Building in the Town of Dickinson.
It’s the first upgrade to the facility in fifteen years.
The project cost $350,000 which came from the county’s share of cell phone 9-1-1 surcharges.
Dispatchers worked out of a backup location for over eight weeks
while the room was gutted and new wiring, computers and other IT
infrastructure was replaced.
Many of the changes were designed to….
by AllThingsECC.com | Nov 27, 2019 | Comm Center News
PASCO, WA- The Pasco Fire Department just added a ‘Resource
Navigator’ position to help reduce non life-threatening 9-1-1 calls. The
Pasco Resource Navigation (PNR) is a partnership between the City of
Pasco and Consistent Care Services.
Heather Martinez is in that part-time role.
She
helps provide services to people who might need a little extra help in
areas, that if left unmanaged, could end up calling 9-1-1.
In the first half of the year, Pasco had 67 people who called 9-1-1 four or more times.
“What we are trying to ….
by AllThingsECC.com | Nov 27, 2019 | Comm Center News
Despite Maryland’s complex system for assessing 9-1-1 fees,
collection of the funds is infrequently audited ― an issue that drew
concern from a legislative commission this summer after years of
incorrect billing by a major mobile carrier and has now drawn scrutiny
from legislative auditors.
An Office of Legislative Audits review
released publicly this week included recommendations for ways to review
whether payments to the state’s 9-1-1 Trust Fund are made properly to
support emergency call centers throughout the state.
State Sen. Cheryl C. Kagan (D-Montgomery), who chairs the Commission to Advance Next-Generation 911 Across Maryland, will introduce ….
by AllThingsECC.com | Nov 27, 2019 | Comm Center News
TOWN OF DICKINSON, N.Y. –
Broome County 911 dispatchers are now working out of a newly renovated space in the Emergency Services building.
The improvements, paid for with 911 surcharges, include new furniture, desks, and upgrades to technology.
The
Director of Emergency Services, Michael Ponticello says they needed to
upgrade things like wiring and cabling, which required them to pull up
the floors, so it was the right time to give the space a complete
overhaul.
Dispatchers say the upgrades make their….
by AllThingsECC.com | Nov 27, 2019 | Comm Center News
ALBANY, N.Y. (NEWS10) – This time of year is not only about food, but
family. However, not everyone has the opportunity to spend it with
their loved ones.
Many have to work and can’t spend the holiday with their family. To
show appreciation, the Pearl Street Diner is prepping Thanksgiving meals
for local dispatchers and first responders in the Albany County.
“Thanksgiving and any other holiday, the first responders have to work. It’s not like other people who have the day off and can spend it with their family,” Owner of Pearl Street Diner, Anthony Mitsios said. “So this year, we are deciding….
by AllThingsECC.com | Nov 27, 2019 | Comm Center News
JEFFERSON — The dispatch staff at the Jefferson County Sheriff’s Office 911 Center this week completed training in Telecommunicator CPR or Dispatch Assisted Bystander CPR.
According to Todd Lindert,
communications supervisor at the sheriff’s office, the Dispatch Assisted
Bystander CPR program is dedicated to increasing the overall cardiac
arrest survival rate within the state.
“Through funding provided by Advancing Healthier Wisconsin Endowment Healthier Wisconsin Partnership Program (HWPP), the Dispatcher CPR program will create….
