Travel the Maine Turnpike? Meet the dispatchers trying to keep drivers safe (ME)

PORTLAND, Maine — Tuesday’s snowy weather led to a difficult commute on the Maine Turnpike.

Many cars either slid off the road or broke down, keeping crews very busy. 

Dealing with all of the chaos are dispatchers at the Maine Turnpike Authority’s Traffic Management and Communications Center in Portland.

 “A lot of people don’t even know we have a dispatch center,” says Kristen Kloth the manager of the center…

Reaching New Heights in Network Disaster Recovery

Reaching New Heights in Network Disaster Recovery

By Chris Sambar, Executive Vice President – AT&T Technology Operations

When disaster strikes, keeping first responders and our other customers connected is our priority – and the specific mission of our Network Disaster Response (NDR) team. Unwavering commitment, continuous improvement, and deploying the latest in technology solutions for restoring service fast has been the hallmark of our program since it began in 1992.

Today, we introduced another industry-first with the addition of FirstNet One, a deployable blimp, to our FirstNet response fleet. As the next step beyond our ground-breaking use of drones and Flying COWs™ (Cell on Wings), this latest foray into the sky further broadens the reach of our fleet of temporary service solutions, which includes ground-based assets such as Cell on Wheels (COWs) and heavy-duty Satellite Cell on Light Trucks or SatCOLTs.
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911 Dispatcher Uses Her Music to Help Cope with Calls (ND)

STANLEY — 911 Dispatchers take on nearly 300 to 500 emergency-related calls a day, being a calm in the storm all while safely assessing the situation as help arrives. For many dispatchers, it’s the high-stress calls that stick with them beyond the job.

Bailey Johnson is a 26-year-old Stanley resident, working as a 911 dispatcher for Mountrail County Emergency.

“I started working at the sheriff’s office about five years ago. I was actually working at a gas station…

Why does anyone want to be a 911 dispatcher? (MO)

In most cases, it is due to lack of jobs, even though that will not be the answer they give during the interview process.

Most answers that are given are along the lines of, “I want to help the people,” or “this seems like an avenue to help people,” or “I want to be involved and this helps all the responders.”

Then once in dispatch, there is a roller-coaster effect of “why am I here?”

Let’s use the name of Tracy to go through a few thoughts and …

9-1-1 Dispatcher celebrates 15 years in Lincoln City (OR)

“The epitome of professionalism.”

Those are the words Lincoln City Police Chief Jerry Palmer used to describe Dispatch Supervisor Paul Compton.

Compton was recently recognized for 15 years of service in Lincoln City. He began his career as a Dispatcher during his service in the Marine Corps, and after completing his four year enlistment, he was hired to dispatch for LCPD in 2004.

During his 15 years in the Dispatch Center, he has been a Dispatch Field Training Officer (FTO)…

Mansfield Police’s Fill the Wagon drive just one way to help West Side (MA)

MANSFIELD – The Journal-News Independent is continuing the Mansfield’s News’ longtime support of the West Side Benevolent Circle’s holiday gift drive this year through its Gifts of Hope campaign. Over the next few weeks, the Journal-News will share stories about West Side and its work, collect donations and publish names of donors in print and online at Wicked Local Mansfield. Donations, made out to West Side Benevolent Circle, may be sent to the Mansfield News, 5 Cohannet St., Taunton, MA 02780.

Each year many Mansfield organizations turn their efforts to support the West Side Benevolent Circle’s annual holiday drive…