San Francisco has announced plans to mobilize its 911 dispatchers for the first time in over 15 years when world leaders flock to the city for November’s Asia-Pacific Economic Cooperation summit. But the dispatchers’ union is opposing the demand, raising concerns over chronic burnout and questioning whether city officials may force workers to log the long hours the mobilization would require for a planned event as opposed to a bona fide disaster situation.
Klamath Falls, county, 9-1-1, fire district transition to integrated safety system (OR)
City and county law enforcement and emergency services will soon have integrated access to all public safety reports and information.
Klamath Falls City Council entered into an intergovernmental agreement Monday evening with Klamath County commissioners, 9-1-1 Emergency Dispatch and Fire District 1, agreeing to split all costs amongst the parties and begin transitioning to the new system.
Accelerating Your Transition to NG-911 | Police Magazine
In the US, more than 90% of adults own a smartphone. We routinely send texts, take pictures, post videos, and use social media to stay in touch. The ways in which we communicate has had a major impact on all our interactions, including how we engage with public safety services.
In the past three years alone, New York City Public Safety Answering Points (PSAPs) received over three million 911 text messages for emergency response, and according to a US report by the National Emergency Number Association (NENA) more than 80% of the estimated 240 million emergency 911 calls made in the US each year are made from wireless devices.
911 calls from deadly Lahaina wildfire reveal terror and panic in the rush to escape (HI)
LAHAINA, Hawaii (AP) — Audio of 911 calls from a deadly August wildfire released late Thursday by Maui County authorities reveals a terrifying and chaotic scene as the inferno swept through the historic town of Lahaina and people desperately tried to escape burning homes and flames licking at cars in gridlocked traffic.
Avon police dispatcher on leave pending special prosecutor investigation (MA)
An Avon police dispatcher was placed on paid administrative leave on Wednesday, the same day it was revealed during an arraignment for Aidan Kearney, known for his controversial “Turtleboy” blog, that he had called a police dispatcher asking her to run license plate information “unlawfully” through a state database.
Beshear announces KSP graduates largest telecommunications class in agency history (KY)
On Oct. 6, Gov. Andy Beshear and the Kentucky State Police announced 30 telecommunicators, representing 13 posts across the commonwealth, have graduated from the KSP Telecommunications Academy. This is the agency’s largest graduating class in its history.
