Railroads Leverage Emergency Dispatching Services to Dramatically Increase AskRail Access

Columbiana County, OH / Beaver County, PA – September 19, 2023 – In another major stride toward enhancing rail emergency response, AAR, working with member company Norfolk Southern, integrated AskRail® into the Columbiana County, OH and Beaver County, PA emergency management agencies (EMAs) dispatching services. This initiative underscores the rail industry’s unwavering commitment to ensure that first responders can quickly access the right information to plan a safe response to any rail-related emergency.

The highs and lows of 9-1-1 communicators – (WY)

CASPER, Wyo. (Wyoming News Now) – After terrorists flew planes into the twin towers of the World trade Center in 2001… firefighters, paramedics, and police officers rushed to the scene. But it’s the sometimes overlooked 9-1-1 communicators who were frantically dispatching first responders, while trying to calm the fears of those who needed help.

Hope for St. Louis’ 911 system? Hiring is up after big pay raises (MO)

A rush of new hires is giving the city’s beleaguered 911 dispatch system something it’s been short on in recent years: hope.

City officials say that since they gave dispatcher salaries a big boost in July, they’ve gotten more than 100 new applications, hired 26 and welcomed back three who previously quit, enough to fill more than half of the vacancies in dispatcher ranks.

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