Today Marks The 3rd Anniversary Of The Ft. Lauderdale Airport Shooting (FL)

Today marks the 3rd anniversary of the Ft. Lauderdale-Hollywood International Airport shooting, killing 5 and injuring 6 others. The mass shooting near the baggage claim in Terminal 2 leading to security upgrades, increased training and more Broward deputies assigned to airport duties. The airport now has access to an Integrated Public Alert Warning system to lessen confusion during an emergency …

Monday Briefing: 911 Center’s Training Milestone, Mayor’s 90/90 Challenge, Snelgrove Death Penalty Phase (FL)

The Flagler County Sheriff’s 911 Communications Center is now a certified training center as well, which means training 911 dispatcher will be done in-house. At Sheriff Rick Staly’s direction, a Training and Relief Supervisor position was created for the Communications Center at the end of 2017. Supervisor Genice Caccavale was tasked with creating an approved training program that would certify the agency’s Communications Center as an approved

Unincorporated Greenville County Verizon customers without 911 service, deputies say (SC)

GREENVILLE COUNTY, S.C. —

The Greenville County Sheriff’s Office says Verizon customers living in unincorporated Greenville County are not able to use 911 services.

The Sheriff’s Office says Verizon is aware of the issue and is working to fix it.

If you have an emergency or need nonemergency assistance, you’re asked to call 864-271-5210, and dial option 8 to get to a…

Council on Aging to hold sign-up event for BeAlert and Smart911 (MI)

CHEBOYGAN COUNTY — The Cheboygan County Council on Aging will be hosting an event on Monday, in partnership with the Tri-County Office of Emergency Management, to get people signed up for the BeAlert and Smart911 programs.

The Office of Emergency Management will have staff, along with Council on Aging staff, at the Sand Road Senior Center on Monday, Jan. 6, from 11 a.m.-3 p.m., with tablets, to help people sign up for the two programs…

Nobles County to seek grant to study fire service districts (MN)

WORTHINGTON — With a dozen different fire departments providing service to Nobles County residents, a dispatcher at the Law Enforcement Center often makes a quick decision on which department to page when a residence is on the line between service districts.

While local departments appear to work well together — leaning on each other’s strengths and manpower when it comes to battling blazes that require mutual aid — there exists the potential to…

NG911 Technology: What State and Local Communities Need to Know

Everyone knows from movies and TV shows that when you dial 911 on your phone, an operator picks up and usually responds with, “911, what’s your emergency?” But how does that call get routed and what happens after callers have described their emergency situation?

A movement underway across the country is seeking to modernize and upgrade the entire 911 experience and the technology infrastructure behind it. The goal is to make it easier for callers to transmit richer and more detailed information about their emergencies, and for staff at 911 call centers, known as public safety answer points, or PSAPs, to then provide that information to first responders.

The effort, known as Next Generation 911 (NG911), is an initiative designed to….

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