In an emergency, every second counts, and in Lehigh County, those seconds have been mounting.
Dispatch times — when a 9-1-1 call is received to when the first crew is dispatched — have grown by an average of two minutes since the June merger of the Lehigh County and Allentown 9-1-1 operations, according to data analyzed by The Morning Call.
Between June 18, the date of the transition, and Oct. 28…
I’m here at the Guardian Center. This full-scale training facility, located in Perry, GA, is where Public Safety goes to test new technologies and their operational impact on real-world scenarios.
I watch from my secure vantage point in the Joint Operations Center (JOC), watching as police and SWAT officers reset their positions. In this simulated city, the smoke is clearing from the previous exercise run, actors playing the role of…
The Marshall County Fiscal Court last week announced it had denied the appeal of the former Marshall County E911 dispatcher who was terminated in December after being arrested and charged with a felony.
Tonya Clevidence, 46, was arrested Dec. 9 by the Marshall County Sheriff’s Office (MCSO) and subsequently fired by the county after the Murray Police Department…
AUSTINTOWN — With a $503,000 expansion to the Austintown Township Police Department nearing completion, dispatchers in the building are eager to move to new space that not only will provide more elbow room, but also help improve efficiency in responding to emergencies in multiple communities.
“We outgrew the old room and needed space,” said township police Chief Robert Gavalier.
Stephen Sinn, township dispatch supervisor, said beginning in 2016, the Austintown dispatch center began dispatching for other communities in a consolidation process sparked by the disbanding of a…
ALBANY – Staffing shortages at the 9-1-1 communications center in the City of Albany is something NewsChannel 13 has been reporting on for months. The city is now taking proposals from emergency communications consultants. They want the consultant to come in and look at the problems with dispatch.
“If the police department had the time to do it I’m sure that they’re capable of doing it, but we really want them focused…
Snow isn’t a common occurrence on southern Vancouver Island, and the sight has caused many people to reach out to emergency responders.
E-Comm, which runs the South Island 9-1-1/Police Dispatch Centre out of Saanich, said that when snow started falling on Sunday night there was a jump in calls.
“We saw more than 30 extra 911 calls, a 10 per cent increase…
