BANGOR —Soon, when you dial the Penobscot Regional Communications Center’s non-emergency line, artificial intelligence will answer the phone.
The hope is that the system will help to ease the workload for the understaffed dispatch center, which took more than 68,000 calls last year alone.
Washington, D.C. — Representatives Norma J. Torres (CA-35) – the first former 9-1-1 dispatcher to serve in Congress – and Brian Fitzpatrick (PA-01) – a former FBI Special Agent and federal prosecutor – announced the reintroduction of the bipartisan 9-1-1 Supporting Accurate Views of Emergency Services (SAVES) Act. 9-1-1 dispatchers are currently not classified as first responders, though other professions like school crossing guards are. At zero cost to American taxpayers, the 9-1-1 SAVES Act reclassifies 9-1-1 dispatchers as first responders and recognizes America’s over 100,000 9-1-1 professionals for their work to save lives. The bipartisan bill has the support of fire, police, 9-1-1, and public safety organizations across the United States.
CORPUS CHRISTI, Texas — Filing a police report has become easier for many.
CCPD has introduced a new feature that enables you to virtually meet with a police officer to file your case.
SANTA MONICA, Calif. (Nov. 7, 2023) — Starting today, Santa Monica residents, businesses, and visitors can now receive updates on their emergency and non-emergency calls for police service via text message.
When a Florida deputy was dispatched to a home for a 911 call on Wednesday, he found himself in the midst of a great lesson — and an even more heartwarming incident.
PORTLAND Ore. (KPTV) – A local paramedic is speaking out to FOX 12 Investigates after her father-in-law waited in agony for over an hour for an ambulance. This paramedic, Talitha Saunders, says this instance is symbolic of the problems facing Portland’s emergency management services right now, which include under-staffed EMTs and paramedics and some 911 calls not being prioritized as well as they could be.
