by ECC Editor | Jan 25, 2020 | Comm Center News
We stopped by the 911 Call Center as a four-legged friend named Texsi was on duty to come to their rescue.
AUSTIN, Texas — When there’s an emergency, 911 dispatchers are the first ones we call, but who comes to their rescue?
They deal with stressful events on a daily basis and it turns out, furry friends are right there to provide some relief.
KVUE stopped by Austin’s 911 Call Center. It’s filled with operators from Austin police, fire and EMS departments who are making sure in any crisis, help is on the way…READ MORE
by AllThingsECC.com | Jan 25, 2020 | Comm Center News
Authorizing the Committees on Labor & Civil Service and Public Safety to hold joint hearings regarding hiring, staffing, and retention challenges for the 911 Unified Call center, and the impact these challenges have on the health and well-being of 911 dispatchers
WHEREAS, 911 “dispatchers are a linchpin of the nation’s emergency-response infrastructure. Their responses to 911 calls directly impact how quickly police, firefighters and other first responders are sent to help and whether they go to the right place,” according to a Wall Street Journal article entitled “911 Emergency: Call Centers Can’t Find Workers”; and
WHEREAS, When most Philadelphians call 911, they understandably do not think about the other person at the end of the line – the 911 dispatcher answering their call. They expect, or more likely …
by ECC Editor | Jan 25, 2020 | Comm Center News
It was supposed to be a simple fix.
New Jersey desperately needed an overhaul of its antiquated 911 emergency response system. To pay for it, a small fee was placed on every resident’s phone bill.
Yet in the decade since the fee was instituted, the fund has been raided repeatedly to help pay for other public safety expenses, like search and rescue… READ MORE
by AllThingsECC.com | Jan 25, 2020 | Comm Center News
MANSFIELD — Suzanne Meister has seen it all during her 31 years as a 911 dispatcher working with Mansfield police and fire departments.
“We’ve been through it,” said Lisa Abrams a fellow dispatcher. “We’ve done bank robberies, shootings, pursuits … Suzanne has taught me a lot of things being a dispatcher.
“She taught me it’s not just about dispatching calls. It’s about knowing your people and their families…
by AllThingsECC.com | Jan 25, 2020 | Comm Center News
Steuben County DA Brooks Baker is apologizing after the Chemung County 911 released audio of a phone call where Baker is heard berating and cursing at a dispatcher.
Baker called 911 after picking up a dog off I-86 and was looking to connect with Animal Control.
After what Baker calls a “tense phone call” between Baker’s wife and a male dispatcher, Baker spoke with a female dispatcher in the audio released…
by ECC Editor | Jan 24, 2020 | Comm Center News
IPSWICH — Town Meeting will vote on a combined public safety building at the the corner of Pineswamp and Linebrook roads, across from Our Lady of Hope church, at the fall meeting, Robert Weatherall told the Tri-Board at its meeting Tuesday, Jan 21.
The vote had originally been scheduled for spring Town Meeting.
Weatherall said, after the meeting, under building truck, car and equipment storage was a key factor in the delay, affecting both the building design and cost… READ MORE
