Orange County’s biggest emergency dispatch center is struggling to staff itself, raising questions over whether there are enough 911 dispatchers.
Call center operators are ringing alarm bells saying they’re already brutally overworked – they also warn that the impacts of so much forced overtime is triggering troubling questions about their own ability to handle the county’s next big emergency.
A D.C. mother who was placed on hold when she called 911 says her daughter was a healthy 27-year-old and now depends on her for everything
In the months since her daughter went from struggling to breathe to losing consciousness, Toni Barnes has learned how D.C’s broken 911 system leaves families hurting long after phone calls end and sirens grow silent.
The bill will include dispatchers to mirror the benefits police, firefighters, & paramedics already receive.
WASHINGTON — D.C. Councilmember Charles Allen is taking a significant step to address staffing shortages at the Office of Unified Communications (OUC), which oversees the District’s 911 and 311 call centers.
When you’re on Longboat Key and call 911, who will pick up the phone?
FALMOUTH, Ky. (WKRC) – Pendleton County’s 16 emergency dispatchers will soon be out of jobs, they learned at a specially called meeting Tuesday evening.
COLUMBIANA — The city is looking to outsource its emergency and public works dispatching to the Columbiana County Sheriff’s office in light of a “critical” staffing shortage.
