The Impact of 911 Telecommunications on Family and Social Interactions

How does one know that the effort exerted to help someone else was worth it?

Speak to any 911 telecommunicator, and they’ll be able to describe several situations in which they knew their efforts made a difference – when they provided support over the phone to a woman assaulted by her husband, for example, or when they helped a son resuscitate his dying mother through life-saving CPR instructions… READ MORE

9-1-1 Emergency System reaches NW province (Dominican Republic)

Cotui, Dominican Republic.- President Danilo Medina on Wed. inaugurated the National Emergency and Security Assistance System 9-1-1 in Sánchez Ramírez province (northwest).

According to a 9-1-1 statement, with the arrival of the service to that province, the system reaches 19 provinces, 90 municipalities and 233 municipal districts home to around 8.6 million Dominicans, or 84.5% of the population… READ MORE

The Kari’s Law Deadline is Almost Here. Is Your Organization Ready?

Kari’s Law and Ray Baum’s Act require all multi-line phone systems in the U.S. (like those found in office buildings) to enable direct dial to 9-1-1, direct routing to a 9-1-1 center, and on-site notification of a 9-1-1 call that includes a detailed “dispatchable location” to decrease response time. Signed in 2018, the laws start going into effect on Feb. 16, 2020.

The bill has transformed emergency communications by mandating that public…