by AllThingsECC.com | Feb 3, 2020 | Comm Center News
WINDHAM, Maine — Dispatchers at the Cumberland County 911 Center said 30 to 40 percent of its emergency calls are misdials.
“I would say we have about five to ten a shift,” said dispatcher Maria Jensen.
Even with those numbers, she and the rest of the dispatchers are still obligated to treat every emergency call as if it is real.
“We have a requirement to make sure the person is still okay. If they misdial and hang up, we still…
by ECC Editor | Feb 2, 2020 | Comm Center News
KALAMAZOO, Mich. — People in nearly half the counties in Michigan were unable to make 9-1-1 calls early Friday morning.
An outage hit dispatch centers in Barry, Ionia, Kalamazoo, and tens of other counties.
The network provider for 9-1-1, Peninsula Fiber Network, was performing maintenance around 2 a.m. when the outage happened… READ MORE
by AllThingsECC.com | Feb 2, 2020 | Comm Center News
At a 911 board meeting held Jan. 28, the Association of Public Safety Communications Officials International (APCO) gave a presentation to potentially assist the board in meeting criteria for Act 660, which is new legislation to establish the public safety act of 2019; to amend the Arkansas public safety communications act of 1985; and to develop a next generation 911 system. During the course of the meeting, Sebastian County Judge David Hudson brought up the current interlocal agreement in progress…
by AllThingsECC.com | Feb 2, 2020 | Comm Center News, Jobs
The Escambia Public Safety director job has been posted, with applications accepted until February 27.
The public safety director reports directly to the county administrator on public safety activities and is responsible for managing daily operations and planning for long term improvements for Escambia County EMS, Emergency Management, County Dispatch and 911 Center, the Pensacola Beach Lifeguards, the Escambia County Medical Director, and Escambia Fire Rescue’s combination career and volunteer division…
by ECC Editor | Feb 1, 2020 | Comm Center News
RED CLIFF, WI — A new cell tower on the Red Cliff Reservation promises better cell service for public use and faster emergency response times.
AT&T and FirstNet officially launched cellular and wireless broadband service to the Bayfield Peninsula and Apostle Islands Friday morning.
FirstNet is a wireless broadband network dedicated to public safety… READ MORE