Storm anxiety leads to rise in 9-1-1 calls (FL)

PANAMA CITY, Fla. — As severe weather crawled across the Panhandle on Thursday, 9-1-1 calls rang throughout the morning at the Bay County Emergency Operations Center.

“[It’s been] pretty steady all day,” said Bay County Communications Supervisor, Brian Hardin. “It started last night.”

Hardin said they’ve received calls about downed power lines and trees as well as questions about road and bridge closures. When it comes to residents calling with severe weather concerns, he said it wasn’t always this busy… READ MORE

The Continuing Saga Of Bilking Public Safety To Protect Market Share

By Al Gillespie, Fire Chief (Ret)

What do you call it when someone tells you one thing but continues to do something that isn’t exactly inline with what they’ve said? You could say it’s a slight error. You could say it’s just a matter of perspective. You could say it’s a harmless exaggeration. Or you could say it’s willful lying to protect a market share by duping members of public safety.

I’ve been involved in the quest for a dedicated public safety network for over a decade. We have it right now. The public safety network is called FirstNet and it’s here now. Not all over the country yet but it’s at about the 80% build out phase…

NENA Awards First-Ever Wendy Day Scholarship for Women in 9-1-1

NENA Awards First-Ever Wendy Day Scholarship for Women in 9-1-1

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Posted by: Chris NussmanNENA is proud to announce the first-ever recipient of the Wendy Day Memorial Scholarship is Megan Hamilton of Decatur County Communications in Indiana.

This newly established scholarship will send one deserving woman per year to NENA’s 9-1-1 Goes to Washington conference, in honor of Wendy Day’s feminism, passion for 9-1-1 policy, and dedication to the betterment of…

The Impact of 911 Telecommunications on Family and Social Interactions

How does one know that the effort exerted to help someone else was worth it?

Speak to any 911 telecommunicator, and they’ll be able to describe several situations in which they knew their efforts made a difference – when they provided support over the phone to a woman assaulted by her husband, for example, or when they helped a son resuscitate his dying mother through life-saving CPR instructions… READ MORE