Texoma first responders recognized during 10th annual award banquet (TX)
SHERMAN, Tex. (KXII) – Thursday night, over a dozen telecommunicators were awarded for their service during the 10th Annual Texoma Regional 9-1-1 Telecommunications Banquet.
The Texoma Council of Governments has recognized responders for their devoted and dedicated service to their communities for the last decade.
This year, these employees are recognized officially as first responders… READ MORE
Cincinnati names new director for Emergency Communications Center (OH)
CINCINNATI (FOX19) – City Manager Patrick Duhaney announced on Thursday the city’s Emergency Communications Center has a new director, effective March 8.
Bill Vedra will assume leadership responsibilities from Jayson Dunn, who had been serving as Special Project Manager at the ECC on a temporary basis since June 2018.
Dunn will return to his role as Director of Enterprise Technology Solutions and Chief Technology Officer…
AI Is Coming: Will I Still Have A Job?

Advanced technology raises questions about the future of emergency communications
[Originally published in the March/April 2020 PSC magazine.]
By Suzanne Ladd, Senior Program Manager for Seminole County Fire/EMS Emergency Communications
It’s really hard to believe that it was just 51 years ago when the first 9-1-1 call was made in the United States in Haleyville, Alabama. At that time, this was innovation and just the beginning of emergency communications center (ECC) operations. Nobody conceived, beyond the world of Star Trek, how technology would play a pivotal role in our world. The introduction of advanced technology is no longer a sci-fi thriller. It’s here, living amongst…
County board approves joining 911 servers with Colfax County (NE)
The Dodge County Board of Supervisors approved an interlocal agreement with Colfax County to join its 911 servers during its meeting Wednesday morning.
Dodge County Communications Director Shelly Holzerland said Nebraska is transitioning to NextGen 911, an IP-based system.
“We’re currently using 1960s technology to try to bring 911 calls into the PSAP… READ MORE
MD County Recognizes Dispatchers as First Responders (MD)
In Mineral County, 9-1-1 dispatchers are now recognized as first responders, the same as firefighters, police officers and emergency medical services workers. The recognition was bestowed upon the dispatchers by the Mineral County Commission.
“They make so many sacrifices and deserve this classification,” Luke McKenzie, director of Mineral County Emergency Services, said… READ MORE

