Next Generation 911 (NG911) (MT)

Because most 911 systems were originally built using analog rather than digital technologies, Public Safety Answering Points, PSAPs (dispatch centers) across the country need to be upgraded to a digital or Internet Protocol (IP)-based 911 system, commonly referred to as Next Generation 911 (NG911).

NG911 enhances dispatch services to create a faster, more resilient system that allows voice, photos, videos and text messages to flow seamlessly from the public to the 911 network. NG911 will also help dispatch services … READ MORE

City phasing in next-generation 911 service (Canada)

For decades, dialing 911 and speaking with an operator has been the standard way to call for help. Winnipeg police are now preparing for the day when people can send for help by text message or video as well.

With the proliferation of mobile devices capable of transmitting photo, video and text messages, the Canadian Radio-television and Telecommunications Commission has directed telecommunications companies within Canada to upgrade their networks to allow people to access next-generation 911… READ MORE

Alyssa’s Law requiring panic alarms in schools moves forward with major changes (FL)

Legislation requiring panic alarms in public and charter schools throughout the state underwent major changes Thursday after a strike-all amendment in the House.

Members voted to remove a requirement that a single, uniform system be installed in all schools.

The Senate version of the bill (SB 70) still requires that uniform mobile alert system, which would be set up following a bidding process for a statewide contract… READ MORE

Annual Clearlake Police Department report shows drop in key crime numbers, new PSAP (CA)

CLEARLAKE, Calif. – For the second year in a row, the city of Clearlake has seen double-digit decreases in serious crime, and it’s also now seeing the lowest property crime numbers in 35 years.

[…] The agency’s big accomplishment, White said, is becoming a public safety answering point. The state government funded the transition and paid for a new 911 system. White said the system has redundancy and is connected to Mendocino and Lake counties so it can stay operational if backup help is needed… READ MORE

Multi-town emergency communications center proposed (MA)

PEPPERELL – Three towns in the western Nashoba Valley area are looking to have one location overseeing all its emergency calls.

Pepperell, Ashby and Townsend are collaborating to establish a joint Regional Emergency Communications Center in town. The center was detailed in a presentation to the Board of Selectmen on late last month.

According to Town Administrator Andrew MacLean, Pepperell has been interested in establishing…

9-1-1 Dispatchers advised to ask additional questions regarding Coronavirus (SC)

CHARLESTON, S.C. (WCBD) – Government officials in Charleston are taking precautionary steps to mitigate the risks and impacts of COVID-19 in the Lowcountry.

Charleston County Emergency Management, along with partners, first responders, and health officials in the area, are making “every effort to educate staff and prepare should the virus spread to Charleston County.”

Part of that effort includes enhancing 9-1-1 Dispatch Center protocols. Dispatchers have been advised to… READ MORE