Bastrop County 911 call volume increased by 8% in 2019 (TX)

The growth that Bastrop County has been experiencing over the past several years is acutely felt in the county’s 911 center.

A report presented to the Bastrop County Commissioners Court on Monday shows that the 911 communications center fielded 135,954 calls last year, about 36% of which were for emergencies, according to county data. That’s an 8% increase over 2018 totals… READ MORE

Holbrook Regional Emergency dispatchers screen all calls for coronavirus (MA)

Holbrook Regional Emergency Communications Center dispatchers are asking potential patients several questions to determine if they could be suffering from the novel coronavirus, according to Director Steve Hooke.

They are asking all callers who report a medical emergency if the patient has a fever, trouble breathing or a cough.

The purpose of asking viral illness screening questions early during a call is to provide additional situational… READ MORE

Demystifying the Cloud for Public Safety (DC)

WASHINGTON, DC, USA, March 11, 2020 /EINPresswire.com/ — The Industry Council for Emergency Response Technologies (iCERT), the leading trade association for providers of emergency communications, software, and emergency response technologies, announced the second in its continuing series of evaluation and best practices white papers on the management of cloud technology; “Public Safety Grade Data Centers Evaluation Guidelines Series; Step 2 – Rising of the Cloud.”

In keeping with tradition from our first Cloud paper, iCERT released Step 2 to the National Association of State 911 Administrators (NASNA) for their members’ use before general distribution…

Coronavirus and emergencies: Volusia Sheriff’s Office to take precautions (FL)

To limit potential exposure and transmission of the coronavirus, deputies and detectives may ask residents to step outside of their homes if possible.

The Volusia County Sheriff’s Office will modify the way it responds to calls for service as a precaution to limit the spread of the coronavirus, officials announced on Thursday.

The agency advises citizens to continue calling 9-1-1 in emergency cases… READ MORE

Rutherford County Mayor Bill Ketron fires public safety director (TN)

Rutherford County Mayor Bill Ketron fired Public Safety Director Kevin Lauer on Monday for philosophical differences, records suggest.

A human resource document said Lauer lost his job as Rutherford’s first public safety director because of a “conflict of interest between employee and county as to goals and vision for the county.”

The document also said Lauer failed “to keep mayor informed of whereabouts.”

Lauer had been on the job just nine months…

Johnson County dispatchers ask more questions to keep first responders healthy after coronavirus outbreak (KS)

JOHNSON COUNTY, KS (KCTV) – Inside the Johnson County Emergency Communications Center, some dispatchers are handling calls for law enforcement which would include calls like a robbery or a shooting. Others are answering calls for fire and medical needs. The dispatchers answering those calls are asking new and important questions.

Before firefighters or MED-ACT leave their station, dispatchers are assessing emergencies…