by AllThingsECC.com | Apr 17, 2020 | Comm Center News
ORANGE COUNTY, Fla. — Because of the coronavirus, Orange County Fire Rescue is training members of their team to take on a new role.
Those who work in the Fire Marshal’s Office who have duties like inspecting buildings, will now have the chance to work in the 911 center and dispatch crews to a call. This week, they are getting hands on real-time training on how to send emergency crews to calls.
Kimberly Stewart-Horan is the Division Chief of Communications for the Orange County Fire Rescue Department…
by ECC Editor | Apr 17, 2020 | Comm Center News
On a daily basis, we see the work that officials like police officers, firefighters, and EMS crews do to keep our communities safe. A group not on the front lines that plays a large role in those efforts, though, are public safety dispatchers.
The second week of April every year is deemed National Public Safety Telecommunicators Week. In 2020, this period of celebration and appreciation falls from April 12 to 18… READ MORE
by AllThingsECC.com | Apr 17, 2020 | Comm Center News
In 1991 Congress proclaimed the second week of April as National Public Safety Dispatcher Week to honor and recognize the men and women who serve as the first “first responders” when you need help.
Whether you need police, fire or medical personnel, when you call 9-1-1, a dispatcher answers your call for help by gathering vital information to instruct the appropriate agency on the nature of your emergency. The Dispatchers of the LaPorte County Regional Dispatch Center are certified to give pre-arrival instructions to the caller in medical emergencies; trained on what questions to ask the caller during police emergencies as well as provide instruction to victims of fire emergencies…
by AllThingsECC.com | Apr 17, 2020 | Comm Center News
CONCORD, N.H. — The week of April 12-18 is National Public Safety Telecommunications Week, a time to honor those first responders that are rarely seen by the public.
“We’re the voice, first responder voice that you’ll never see,” New Hampshire State Police Communications Supervisor Dot Sheehan said.
Sheehan says she’s been with the NHSP for 33 years.
“Every time you come in and answer that phone it’s a totally…
by AllThingsECC.com | Apr 17, 2020 | Comm Center News
Emergency services dispatcher Pamela Olsen has amassed “tons” of experiences during her near-quarter-century career. From bank robberies and high-speed chases, not to mention the mass of changes with the job itself, 911 director Shelley Peterson said Olsen is one of the people you’d want on your dream team of dispatchers.
“She is just a great lady,” Peterson said.
In an interview with The Herald Journal, Olsen said her career in dispatch started in December of ‘96. After a stint in an accounts payable position for Logan City, former Logan…
by AllThingsECC.com | Apr 17, 2020 | Comm Center News
Occurring this week, April 12-18, National Public Safety Telecommunicators Week is dedicated to show and appreciate dispatchers in the public safety community across the country. Established in 1981, the week is set aside to shine a light on these public servants who dedicate their lives in their area’s times of need and during emergency situations. When a call is taken, these individuals not only gather crucial details from a caller, but also paint a detailed picture of the situation to police officers, firefighters, and EMS responders all without seeing the scene.
