by AllThingsECC.com | Jan 18, 2024 | Comm Center News
When Chatham County christened its integrated 911 call center in October 2023, county leaders heralded its automated efficiency. On camera, Chatham County Manager Michael Kaigler said, “Everybody will have all the information. It will be accurate. There’s no room for error.”
But during a Wednesday afternoon workshop with the Board of County Commissioners, Chatham 911 and Emergency Management Services (EMS) officials attempted to explain the challenges they have faced as reports of unanswered calls, long wait times for ambulance dispatches and complaints about lack of attention and urgency by emergency medical technicians mount.
by AllThingsECC.com | Jan 17, 2024 | Comm Center News
Richmond Community College accepted over 50 online students from across the state into the first 911 Communications & Operations class that began last fall semester in August.
by AllThingsECC.com | Jan 17, 2024 | Comm Center News
One of the first lessons Scott Brettell teaches his high school students is the importance of being last.
The last person to stay with someone through their last moments — even if only over the phone.
by AllThingsECC.com | Jan 16, 2024 | Comm Center News
It’s a lifestyle that could make them prime candidates to become 911 call-takers and dispatchers, Bruce Garner, spokesperson for Hamilton County’s 911 district, said. The district has 34 open positions, Garner said.
READ FULL ARTICLE
by AllThingsECC.com | Jan 16, 2024 | Comm Center News
LAWRENCE, Kan. (WIBW) – The Douglas Co. Sheriff will continue his crusade for a bill to pass in the Kansas Legislature to allow first responders, including dispatchers, to be eligible for workers’ compensation for PTSD.
READ FULL ARTICLE
by AllThingsECC.com | Jan 11, 2024 | Comm Center News
WICHITA, Kan. (KSNW) – Changes to staffing, accreditation, and pay are planned to come to Sedgwick County Emergency Communications.
The SCEC director mentioned during the meeting that the department has been asking for approval for changes for years, saying these are not new frustrations.
