It took a long time to establish FirstNet, will it take as long to close the Digital Divide?
In our history, there have been many times when it was apparent that something needed to be done to advance a cause, a technology, or perhaps to solve an ongoing problem. However, until something major happens to point out why the problem needs to be fixed, it remains unsolved…
OTTAWA COUNTY — Ottawa County’s first responders, law enforcement and other public safety officials are celebrating the installation and rollout of a brand-new, $14.2 million radio communications system for the county.
Public safety agencies in the county made the switch earlier this year to the new 800 megahertz system. The system became fully operational in February…
The action recently taken by an Idaho State Police dispatch supervisor which helped locate a missing Magic Valley teenage girl “ … made the difference between this girl being returned to her family and being abducted by people who could have caused her harm,” said ISP Colonel Kedrick Wills.
When a 14-year-old girl was reported missing on Thursday, April 16th from the Rupert area, an Idaho State Police Regional Communications Supervisor’s attention to detail and quick action made the difference, authorities said…
Philadelphians make over two million 911 calls every year, received by more than 200 police dispatchers and 43 fire dispatchers. The calls, which can range in urgency from minor traffic accidents to significant public safety incidents, require a swift response from dispatchers who say they are overworked and understaffed.
There are more than thirty vacant dispatch positions in Philadelphia, so dispatchers need to take more calls and volunteer for overtime shifts to keep up with call volume. When the list of volunteers for overtime is exhausted, dispatchers are required to work mandatory overtime…
In a 3-2 vote Tuesday, Branch County Commissioners voted to award a bid to upgrade the county’s emergency communications system to J&K Communication of Indiana for $8.2 million.
This came after representatives from Michigan Public Safety Communications System made a last minute plea to reconsider the Motorola bid which supplies the statewide system…
NEW BEDFORD — Jessica Melo recalls the elderly woman on the other end of the phone who could hardly breathe.
A New Bedford Police Department dispatcher for two and a half years — a former medical assistant with no law enforcement background who had to learn “a whole new language” to become a dispatcher — Melo immediately went to her COVID-19 protocol and her training, asking the woman a series of questions meant to assess whether she might have the coronavirus…
