After an embattled history, Cascade County 911 rings in its 30th year (MT)

If you need help, call 911.

It’s a number that’s been drilled into our heads for decades, but there was a time when 911 services weren’t available everywhere.

This week, the Cascade County 911 Center celebrated the 30th year since 911 was implemented in Cascade County.

Mayor Bob Kelly, Great Falls Police Department Chief Dave Bowen, Cascade County Sheriff Jesse Slaughter, and Assistant Chief Jeremy Jones of Great Falls Fire Rescue…

County: 911 fees should cover payroll at the communications center, not local taxpayers (TN)

The Coffee County Budget and Finance Committee voted on May 27 to transfer the obligation for covering payroll costs at the Coffee County Communications Center from the county to the 911 board, effective Jan. 1, 2021. This vote means payroll and employee benefits – an annual expense of about $750,000 – will be covered by 911 fees charged to every citizen and business for their land lines and cell phones instead of local taxpayers… READ MORE

SFO elevates its emergency response capabilities with the launch of Text-to-911 service (CA)

SAN FRANCISCO, CA, 2020-May-29 — /Travel PR News/ — The San Francisco International Airport (SFO) today (May 27, 2020) announced Text-to-911 service for anyone at the Airport to send a text message to reach SFO 911 dispatchers from a mobile phone or smart device when it is not possible to call 911. The new emergency service feature will go live on Monday, June 1, 2020.

“With the addition of Text-to-911, we are further elevating our emergency response capabilities at SFO,” said Airport Director Ivar C. Satero…

VERDE VALLEY CORONAVIRUS HEROES: In their own words, dispatchers describe pandemic challenges (AZ)

COTTONWOOD – Asking people over the phone about personal health circumstances never gets easier, emergency dispatchers say.

Of course, what has been easy, for any first responders, during the COVID-9 pandemic?

Marie Carpenter, the manager of the Cottonwood Police Department Communications Center, helped coordinate responses to a single Verde Independent question posed to dispatch staff: What special challenges has the pandemic put in your path?

Project improves communication for first responders (OH)

On June 1, Champaign County EMS and fire agencies will start the process of transitioning to the Multi-Agency Radio Communication System (MARCS) with County Dispatch. MARCS is a 700/800 MHz radio and data network that utilizes state-of-the-art trunked technology to provide statewide interoperability in digital clarity to its subscribers throughout Ohio and a 10-mile radius outside Ohio. The Phase 1 transition to MARCS involves the whole month of June. The focus of the transition is simulcasting the MARCS and current VHF system to evaluate current equipment capabilities…

Freemasons honor dispatchers with free lunches Friday (NY)

CANTON — Many people don’t think of that voice on the other end of the line, the one that is there, only when you need it, when there is an emergency, when you don’t know where else to turn, the one that answers, “9-1-1.”

But on Friday, members of the St. Lawrence District Grand Lodge of Free & Accepted Masons of the State of New York showed their gratitude for the members of the St. Lawrence County Emergency Services and…