by AllThingsECC.com | Jun 23, 2020 | Comm Center News
NENA announced today that it has cancelled its in-person 2020 Annual Conference & Expo and is replacing it with an online event due to public-health and safety concerns related to the coronavirus (COVID-19) pandemic. The face-to-face event was originally scheduled to be held in June in Long Beach, California, before being postponed to September. However, given the still-uncertain trajectory of the pandemic, and considering that conference participants would be coming from all over the country and around the world, NENA concluded that cancelling the in-person meeting was the only safe and responsible action…
by ECC Editor | Jun 22, 2020 | Comm Center News
Determining when its appropriate to call 9-1-1 can be challenging at any time, but with the ongoing coronavirus pandemic, people seem to be even more uncertain.
The best rule of thumb is “don’t wait until it’s too late.”
Scotts Bluff County 9-1-1 communications director Ray Richards said there is a rise nationally of severe incidents not being reported because people don’t want to tie up 9-1-1 systems or dispatchers… READ MORE
by AllThingsECC.com | Jun 22, 2020 | Comm Center News
The Virginia Information Technologies Agency (VITA) announced in a release that its Integrated Services Program (ISP), in coordination with Fairfax County Public Safety, has launched Next Generation 9-1-1.
The new NG9-1-1 system is built on an internet network that can deliver calls to the appropriate 911 center faster, connect with other public safety systems and databases, and receive multimedia communications, including text, photos and videos. A picture of a crash scene may provide…
by AllThingsECC.com | Jun 22, 2020 | Comm Center News, Resources
Course Information
MVC offers a 120-hour public safety dispatch course in conjunction with the Riverside County Sheriff’s Department and POST. This course provides basic training for entry-level law enforcement dispatchers and complaint desk telephone operators. Participants learn correct procedures for public safety telephone and radio operation, interagency coordination and communication, and stress management. Advanced instruction in civil liability, suicidal callers, ethics, and the dispatcher’s role in officer safety…
by AllThingsECC.com | Jun 21, 2020 | Comm Center News
Williamson County has named Operations Manager Kristy Borden as the new director of the Williamson County Department of Emergency Communications.
“We are proud to announce Kristy’s new role,” Williamson County Public Safety Director Bill Jorgensen said. “Through her leadership, skill and drive to serve the community, we know that she will be able to continue to move the department’s mission forward…
by ECC Editor | Jun 21, 2020 | Comm Center News
As the process of renegotiating the contract between Coffee County and the Coffee County 911 District begins, Communications Center Director Diane Argraves briefed the Coffee County Budget and Finance Committee June 17 about the operations at the center. The communications center answers more than 25,000 911 calls annually, an average of nearly 70 calls per day, according to Argraves.
The budget and finance committee voted on May 27 to transfer the obligation for covering payroll costs at the Coffee County Communications Center from the county to the 911 board…
