by ECC Editor | Jul 5, 2020 | Comm Center News
The Martinsville-Henry County 911 Center went a step beyond the social distancing guidelines, hand sanitizing stations and other health protocols issued as a result of the pandemic.
To make sure employees are safe while keeping the community safe, the center began operating a “redundant site” which operates in tandem with the main 911 center, Deputy County Administrator Dale Wagoner said… READ MORE
by ECC Editor | Jul 5, 2020 | Comm Center News
U.S. House members this week approved a $1.5 trillion infrastructure bill that includes $12 billion in funding for next-generation 911 (NG911) deployments, but the spending proposal is not expected to be considered seriously by the Senate, according to numerous Beltway sources and media reports.
On Wednesday, House members approved the massive infrastructure package—knowns as H.R. 2—by a 222-183 vote that largely followed party lines. No Republican voted for the measure, with many expressing opposition to several climate-focused item and noting that their input was not included in the proposal… READ MORE
by AllThingsECC.com | Jul 5, 2020 | Comm Center News
WASILLA — Wasilla Mayor Bert Cottle honored MATCOM dispatchers Justin Shoemake and Renee Jensen for providing quick action and appropriate instruction in CPR during a critical moment that ultimately saved a child’s life June 22.
“It’s definitely an injection of positivity in an extremely stressful work environment,” Matcom Communication manager Jacob Butcher said.
Butcher said that he didn’t have many specifics of the incident, but he knew that a juvenile was choking on a food item. Jensen took the call and provided medical protocol…
by AllThingsECC.com | Jul 4, 2020 | Comm Center News
MADISON, Wis. — The director of the Dane County Department of Public Safety Communications announced his retirement Friday afternoon, according to a news release.
Officials said John Dejung has served as director of the 911 center for the past 11 years, after running 911 services in Minneapolis.
“John oversaw key years of growth for our 911 Center and helped manage…
by AllThingsECC.com | Jul 3, 2020 | Comm Center News
CHICAGO (WLS) — The COVID-19 pandemic, civil unrest and now the spike in violence have all led to extremely high 911 call volumes in Chicago.
“Been here almost 22 years and I have never seen the number of calls that came in,” Amy Lovell, who works for the city’s 911 Emergency Communications Center.
Lovell is among the emergency dispatchers answering the phone when someone calls 911. Every day, thousands of phone calls come into the center…
by ECC Editor | Jul 3, 2020 | Comm Center News
Versailles, IN—Ripley County has implemented CodeRED, a high-speed emergency mass notification service.
The CodeRED system will serve as the backbone of the county’s emergency planning and communications outreach to both citizens and businesses. The system sends telephone calls, text messages, emails, and posts to social media to inform residents to better protect life and property. “CodeRED’s notification system will provide Ripley County officials with a reliable, easy-to-use interface to quickly deliver critical… READ MORE