911 operator helps mom deliver her own baby (TN)

In 911 jargon, the unicorn call, or white buffalo call, means a rare call, one most telecommunicators never get. 

Early in the day on Friday, May 1, Monica McCullough, with less than two years of experience as a telecommunicator at the Williamson County Communications Center, located in the Public Safety Center, answered one such call… READ MORE                                                               

The First Responder Network Authority Technology Domain: Secure Information Exchange

By Charlotte Whitacre, Senior Public Safety Advisor, Federal & National Programs Public Safety Advocacy, First Responder Network Authority

In the midst of battling wildfires or administering life-saving medical care, first responders should not be burdened with the intricacies behind a secure communications system. Now with FirstNet, public safety can rest assured the nationwide wireless broadband network offers a comprehensive communications solution that navigates security and authentication procedures so first responders can focus on doing their jobs. READ MORE

Public Safety Advocate: FirstNet—A Three-Way Partnership

When FirstNet was signed into law, The FirstNet Authority was created as an independent authority reporting to the National Telecommunications and Information Agency (NTIA) under the U.S. Department of Commerce (DOC). It was funded with $7 Billion not from the U.S. Treasury but from proceeds of future spectrum auctions. Designed to be a public/private partnership, FirstNet recognized that the $7 Billion funding was only a “starter kit” to defray some but certainly not all FirstNet network build costs and development of The FirstNet Authority…

911 dispatcher suspended for social media posts (FL)

A Combined Communications Center worker must serve a 60-hour suspension for social media comments deemed unbecoming of a sheriff’s office employee.

An Alachua County 911 dispatcher was suspended for 60 hours without pay Wednesday by Sheriff Sadie Darnell for comments she made on social media.

The posts by Ashley Mauger, who works in the Combined Communications Center, represented conduct unbecoming an employee of the sheriff’s office, an internal investigation found…

Oakland’s 911 center is a disaster in emergencies, grand jury finds (CA)

OAKLAND — In April 2019, an Oakland police officer was stabbed in the neck as he was coming off his shift and walking to his car two blocks from the police station.

Bleeding from the attack, he called 911 on his cellphone, but he couldn’t get through despite trying several times. So in desperation, he called another cop working in an Alameda County building a mile away… READ MORE

AUDIO: City of Fredericksburg issues statement on 9-1-1 call during protests (VA)

Message from the City: The protest on June 13th was authorized by the City Government and monitored by the Police Department. Officers were staged one block from the demonstrations to divert traffic while protesters exercised their First Amendment rights. Unfortunately, protesters did not advise police where they would march, and some vehicles were not able to be diverted… READ MORE