Communications center attains ACE distinction (Canada)

The Franklin County Emergency Communications Center is recognized as one of a few centers to receive prominent distinction in 911 Emergency Communication Services.

The communication center is the 279th emergency dispatch center in the world to attain International Academies of Emergency Dispatch status as an Accredited Center of Excellence for its use of the Medical Priority Dispatch System… READ MORE

Jail, comm center delays blamed on errors, COVID-19 (TX)

Delays in Hays County’s jail renovation and communications center are being blamed on COVID-19 and designer errors.The expansion and renovation of Hays County Jail and construction of a co-located emergency communications center was approved by voters in 2016.The coronavirus, which could not have been expected, has resulted in a “domino effect” involving manpower, manufacturing and delivery across a variety of trades and systems, county commissioners learned recently.

Santa Barbara County now allows Text-to-911 during emergencies (CA)

SANTA BARBARA COUNTY, Calif. – “Call if you can — text if you can’t” is the slogan for Santa Barbara County’s newest emergency service: Text-to-911.

The program allows community members who are hearing and speech-impaired, or anyone who is in a situation where it is too dangerous to speak over the phone, to text the emergency number for help.

The dispatch centers at the Santa Barbara County Sheriff’s Office, Santa Barbara Police Department, UCSB Police Department, Lompoc Police Department, Santa Maria Police… READ MORE

Murfreesboro Emergency Communications Promotes Five Employees (TN)

The Murfreesboro Emergency Communications Center recently recognized employee promotions after a ceremony honoring them was postponed because of COVID-19.

“Our success in Emergency Communications is only made possible by our dedicated and trained team of men and women who serve in our Emergency Communications Center,” said Emergency Communications Director Seth Russell. “This success starts with our front-line Public…

Cress named interim emergency services chief (NC)

Rowan County announced the appointment of Allen Cress as Interim Emergency Services Chief following the departure of Chris Soliz.

Rowan officials express well wishes to Chief Soliz in his future employment endeavors.

A 26 year employee of Rowan County, Chief Cress has spent the past 5 years as Rowan County’s 9-1-1 Chief. He first started work in public service in 1982 when he joined the Rockwell Rural Fire Department as a volunteer while a student at East Rowan High School… READ MORE