by AllThingsECC.com | Jul 2, 2020 | Comm Center News
HOLBROOK — Director Steve Hooke of the Holbrook Regional Emergency Communications Center would like to take this opportunity to commend the staff of the HRECC for their efforts during the recent flooding incident that took place at Norwood Hospital.
On Sunday, June 28 at approximately 7:30 p.m., Norwood Hospital began evacuating patients due to heavy rain that caused flooding in the hospital’s basement, resulting in an electrical issue on the premises and a loss of power.
by AllThingsECC.com | Jul 2, 2020 | Comm Center News
MERIDEN — Staffing shortages at the city’s emergency dispatch center haven’t jeopardized the safety of residents or first responders, City Manager Tim Coon said this week.
Coon responded to a statement issued by the dispatchers union this week criticizing the city for a lack of staffing by detailing ways in which the city has sought to remedy the shortages in recent months.
by AllThingsECC.com | Jul 2, 2020 | Comm Center News
DENVER — A new Colorado law expands access to workers’ compensation for 911 dispatchers who develop PTSD from listening to traumatic incidents.
Previously, compensation was only available for those who witness death or serious injury visually, according to CBS Denver. The new law signed by Gov. Jared Polis this week expands benefits to include those who experience “audible psychological trauma” from hearing events unfold…
by AllThingsECC.com | Jul 2, 2020 | Comm Center News
BRANCH COUNTY — Local emergency responders and officials have not taken well to social media posts that claim 911 dispatchers “just answer the phone.”
Comments were posted as Branch County commissioners reopened negotiations regarding starting pay for dispatchers after a staffing crisis.
Only seven dispatchers fill the 11 spots necessary to provide 24-hour, seven-day-per-week coverage without excessive overtime and limited days off.
by AllThingsECC.com | Jul 2, 2020 | Comm Center News
The Owasso Police Department is continuing to show its support for the two Tulsa officers who were shot on Monday, June 29.
Staff created care baskets for dispatchers at Tulsa Police Department and Tulsa Emergency Services.
“The stresses of working emergency services dispatch can be overwhelming, but it’s a whole other level when one of you own is down,” Owasso PD said in a Facebook post…
by AllThingsECC.com | Jul 2, 2020 | Comm Center News
FRANKLIN Co., Va. (WSET) — A Franklin County dispatcher helped a little boy make his entrance into the world since he didn’t want to wait for EMS to arrive.
Franklin County Communications started using Emergency Medical Dispatch (EMD) on November 5, 2018. The Franklin County Sheriff’s Office said EMD provides dispatchers with a series of questions to ask, and then lists pre-arrival instructions to give callers who are experiencing medical emergencies…
