Metro Emergency Communications Center agrees to policy changes after Waffle House shooting settlement (TN)

NASHVILLE, Tenn. (WTVF) — Change is coming to the Metro Nashville Department of Emergency Communications in response to a lawsuit settlement surrounding the response to the Waffle House shooting in 2018.

The lawsuit was filed by victim Akilah DaSilva’s mother Shaundelle Brooks after first responders originally went to the wrong Waffle House during the attack…

Coral Springs Commission Says Yes to 911 Consolidation with Coconut Creek (FL)

After several years of working on an agreement, Coconut Creek will become part of Coral Springs Police and Fire Department dispatch services.

On July 15, city commissioners approved the Coral Springs/Coconut Creek Interlocal Agreement for 911 dispatch services. The vote came 4 – 1 with Commissioner Larry Vignola being the sole member to vote against the agreement to have Coral Springs dispatch take over Coconut Creek… READ MORE

New suicide prevention hotline approved by FCC (MO)

JOPLIN, Mo. — In an emergency, many people know to dial 911.

Eventually there will be a separate emergency number to call to try and prevent suicide.

The Federal Communications Commission has approved the designation of 988 as the national suicide prevention hotline.

Cheryl Konarski, Communications Manager for the Joplin Emergency Communications Center, says the concept has been in the works for several years and is glad it’s finally going to happen… READ MORE

EMA waiting on Frontier to upgrade 9-1-1 system (OH)

NORWALK — The Huron County Emergency Management Agency signed a contract with Frontier Communications to upgrade the bandwidth and internet speed at Huron County dispatch sites last December. The agency is still waiting for those upgrades eight months later.

The last remaining snag is the upgrade at the Norwalk Police Department. EMA coordinator Tacy Bond said Frontier still has to run lines from an outdoor telephone pole and into the building. They’ve been stuck on that step for three months… READ MORE

Polk hires Gregg as 911 director (NC)

POLK CUNTY—Polk County is restructuring its 911 communication center by deciding to put the direction of the center under the office of the sheriff.

The county also recently hired Jeremy Gregg to be the communication center director. Gregg is a lifelong resident of Polk County and has experience as a communications professional. He also serves as the Green Creek Volunteer Fire and Rescue Chief and will continue in that role… READ MORE

Communications tower has space for five wireless carriers (ME)

SCARBOROUGH — Cell service is an ongoing concern for residents in Scarborough, and the communications tower installed at the new Public Safety Building has space for up to five wireless carriers that could improve service.

Although the capacity is there, no leases have yet materialized, Town Manager Tom Hall said in an email. However, the town has a broker soliciting deals.