Sheriff’s office honors local dispatcher (VA)

WoodmenLife and the Franklin County Sheriff’s Office recently recognized Megan Shiner for her commitment to the community.

Shiner is a remarkable and extraordinary asset to this department, said Melissa Cundiff, assistant director for the county’s 911 communications center. “She has shown a consistent pattern of delivering exceptional customer service that embodies…

LeWanda Jefferson retiring as Mansfield dispatcher after 31 years (OH)

MANSFIELD – LaWanda Jefferson is retiring Wednesday from a job she loves.

Jefferson, 56, has spent the past 31 years working as a dispatcher for the city of Mansfield.

She described her demeanor on the air waves as “stern,” but most who have heard her dispatching skills in action know she is genuine, thorough and compassionate as she gathers information from residents and relays them to members of the safety forces…

TX APCO honors Odessa telecommunicators (TX)

The Texas Association of Public Safety Communications Officials (TX APCO) selected the City of Odessa Public Safety Communications Department as the 2019 Telecommunicator Team of the Year for their work during the August 31, 2019 active shooter incident.

“Telecommunicator of the Year honors a person or team who handled a call or system event with a level of professionalism and efficiency that allowed the first responders on the scene to give the patients the best care possible,” a city press release detailed…

APCO Launches Virtual Classroom

APCO Launches Virtual Classroom

 

Real-time, instructor-led course provides alternative learning option

Alexandria, VA – Today the Association of Public-Safety Communications Officials (APCO) International launched the APCO Virtual Classroom that will offer live instruction led online in real-time by APCO Institute adjunct instructors. The virtual classroom is unique in that it provides online students the interactive, engaging environment that is usually found only in a traditional classroom setting…

 

Fairfield RTM approves joint dispatch center with Westport (CT)

FAIRFIELD — The final hurtle for a joint dispatch center with Westport was cleared when the Representative Town Meeting approved the agreement between the two towns.

In a Monday night teleconference meeting, the RTM approved the plans unanimously and without discussion. The Fairfield County Dispatch Interlocal Agreement is an accord between Fairfield, Westport and Sacred Hearst University…

Utica man accused of threatening dispatcher at Oneida County 911 Center (NY)

UTICA, N.Y. — Oneida County Sheriff’s Deputies have arrested a Utica man for allegedly threatening the life of a dispatcher from the Oneida County 911 Center. 

65-year-old Mark S. Kozien called the 911 center several times for no legitimate reason, according to the Oneida County Sheriff’s Office. 

Kozien was arrested on Tuesday, July 28 and charged with aggravated harassment. He was released on the new bail reform laws. 

Kozien will appear in the Town of Whitestown court at a later date…