by AllThingsECC.com | Aug 7, 2020 | Comm Center News
New York ’s first responders are getting a major boost in their wireless communications with the addition of 22 new, purpose-built FirstNet cell sites and other network enhancements. This new infrastructure is part of the FirstNet network expansion taking place across the state, bringing increased coverage, capacity and capabilities for public safety. This includes a new FirstNet site in Gasport.
FirstNet is the only nationwide, high-speed broadband communications platform dedicated to and purpose-built for America’s first responders and the extended public safety community. It’s built with AT&T in a public-private partnership with the FirstNet Authority – an independent agency within the federal government…
by AllThingsECC.com | Aug 7, 2020 | Comm Center News
NEW ALBANY — It’s the unknown that bothers Angie Hackworth.
After the Floyd County dispatcher has answered an emergency call and routed the necessary response to the scene, she often wonders what happened to the person who was in need of assistance.
“You don’t know if that child survived the drowning, or if the kid who was shot on accident made it,” Hackworth said. “It’s difficult because we get the calls and we handle the stress, but we don’t know what happens after it…
by ECC Editor | Aug 6, 2020 | Comm Center News
Residents will soon be able to text 911 in the event of an emergency.
Starting Sept. 1, Hopkinsville-Christian County Emergency Communications Center is integrating texting into its 911 answering system.
ECC will be utilizing a platform offered by INdigital called “Texty.”
Texty is a platform that allows the Public Safety Answering Point (PSAP) to ‘add on’ non-voice (SMS) to an existing phase II E9-1-1 call. It provides text to and from 9-1-1 services… READ MORE
by AllThingsECC.com | Aug 6, 2020 | Comm Center News
St. Cloud Police Department’s 9-1-1 Communications Center was recently reaccredited as an Emergency Medical, Fire and Police Dispatch Center of Excellence by the Board of Accreditation of the International Academies of Emergency Dispatch (IAED). The department’s 9-1-1 Communications Center has the distinguished honor of being the 12th Triple Accredited Center in the World.
The IAED is a non-profit standard-setting organization promoting safe and effective emergency dispatch services world-wide. An Accredited Center of Excellence (ACE) is the highest distinction in 9-1-1 emergency communication services…
by AllThingsECC.com | Aug 6, 2020 | Comm Center News
GREENWICH — The Greenwich dispatch center has been extremely busy dealing with the impact of Tropical Storm Isaias on the community.
The 911 call center was staffed with six dispatchers during the height of the storm Tuesday, when the volume of emergency calls coming in was substantial, police said.
The emergency calls on that one day were just over a quarter, or 27 percent, of what the center handles during a full month during the summer, according to Greenwich police…
by AllThingsECC.com | Aug 6, 2020 | Articles, Comm Center News
In last week’s Advocate, I said one good thing had resulted from the pandemic because changing circumstances influenced more public-safety agencies to join the FirstNet network. I was concerned about both wired and wireless networks encountering difficulties keeping up with the increased load of work-from-home and school-from-home programs that started in March. Since FirstNet (Built with AT&T) is the only network with dedicated spectrum for public-safety broadband, I concluded that FirstNet would have a decided advantage if there were network slowdowns or other disruptions on other networks…
