Hamburg, N.Y. (WBEN) – One four-legged friend, who was almost trapped in a big Western New York winter snow storm, has now found a permanent home inside Hamburg’s Emergency Service Dispatch Center.
On Jan. 13, before the eye of the severe winter weather hit Western New York, Hamburg Police Lieutenant John Baker responded to a call from a woman who saw a young, abandoned pup on the side of Scranton Road.
The family of a slain El Monte police officer blames two emergency dispatchers for failing to tell the officer and his partner that they were on their way to confront a possible armed suspect high on PCP before the gunman ambushed and killed them.
ORLANDO, Fla. — Imagine that you’re jogging down a trail and you trip on a rock. You’ve twisted your ankle, and there’s nobody around. So you call 911, but the dispatchers don’t know where you are and neither do you. Well, you’re in luck.
Orange County has implemented a new form of emergency communications technology that allows residents to make video calls to first responders. That means people in need can not only describe their emergencies, but also show them — helping responders to identify locations and assess more precisely the level of danger someone may face.
Bucks County officials have identified the ransomware gang behind the attack that has crippled the countywide computer-aided dispatch (CAD) system.
The legislation would ensure Americans reach help when dialing 9-1-1 during natural disasters and make important updates to the classification of 9-1-1 dispatchers.
WASHINGTON – Senators Amy Klobuchar (D-MN), Marsha Blackburn (R-TN), Martin Heinrich (D-NM), and John Thune (R-SD) introduced the Enhancing First Response Act, which would make important updates to our 9-1-1 emergency reporting system to ensure Americans can reach help when they dial 9-1-1 during natural disasters. The legislation will also ensure 9-1-1 dispatchers are recognized as protective service workers to ensure their job classification appropriately recognizes the lifesaving nature of their work. This legislation is also co-sponsored by Senators Angus King (I-ME) and Ted Budd (R-NC).
OAKLAND, Calif. – Residents have complained that wait times for 911 in Oakland are too long, but an oversight commission says there’s a loophole, specifically for a medical emergency, when the seconds count.
The direct line for the Oakland Fire Department (OFD) is 510-444-1616, visible on the city website. Some people have started to use this number during medical emergencies, saying that it provides a quicker response than 911.
