Emergency Communications Project begins in San Juan County (WA)

PRESS RELEASE: A critical emergency communications project launched this week in San Juan County. A collaboration between San Juan County, Fire and EMS agencies, the Sheriff’s Office and Public Works, the project gained strong support from residents across all islands when placed on the February 2020 ballot as a sales tax increase as a means of funding the improvements…

Dispatch Supervisor Marks 15 Years of ServiceCity of Coos Bay (OR)

August 1, 2020, marked the 15-year anniversary of Dispatch Supervisor Tessa Cupp as a 911 Dispatcher for the City of Coos Bay. During her time at the department, Cupp has served in numerous roles for the department including Dispatcher, Dispatch Supervisor, Dispatcher Training Officer, Certified Tactical Dispatcher, and the departments LEDS Representative. Additionally, Cupp has served on the NextGen 911 operations committee for the State of Oregon, managed the implementation of text to 911 to North Coos 911/Coos Bay Dispatch…

KSP seeking to fill telecommunicator positions statewide (KY)

Kentucky State Police is seeking to fill 30 full-time and part-time telecommunicator positions at 14 various post locations across the commonwealth.

KSP spokesperson Sgt. Josh Lawson said the agency is experiencing an unprecedented level of telecommunicator vacancies.

“It’s concerning for us to face this kind of shortage in one of the more critical areas within our agency,” Lawson said… READ MORE

Auburn Career Center launches new Adult Workforce Education Public Safety Telecommunicator program (OH)

Centralized training for future safety communications professionals will soon be a reality in Lake County.

Auburn Career Center recently launched a new Adult Workforce Education Public Safety Telecommunicator class as a component of the vocational school’s adult public safety programs that include Firefighter 1 & 2, Emergency Medical Technician, Paramedic, Public Safety Academy, Fire Inspector and more…

Addressing 911 outages (MI)

ADRIAN — After two 911 outages this year, the Lenawee County Sheriff’s Office is working to try to prevent further problems with its 911 vendor and strengthen its backup plans in case it happens again.

At a meeting of the Lenawee County Board of Commissioners Wednesday, Sheriff Troy Bevier told the board about the outages and that the department was been working with its 911 vendor to get an explanation for what happened and how further outages can be prevented… READ MORE

Fire dispatch transitions to Spokane Regional Emergency Communications center (WA)

SPOKANE COUNTY, Wash. – Spokane Regional Emergency Communications has officially gone live with its Emergency Medial Dispatch system, shifting fire dispatch duties to the SREC 911 center.

SREC says with this transition from SREC Fire to SREC 911 they are making steps towards improving service for users by shortening response times.

“From the beginning it was the goal of the SREC board to better serve the community through an integrated center that aligned us with emergency communication centers across the country,” said Spokane Valley Fire Department Chief Bryan Collins, a SREC Board Member…