NEW ORLEANS, LA – The Orleans Parish Communication District (OPCD), in partnership with the City of New Orleans and AT&T, held a press conference to announce the upcoming modernization of 9-1-1 services infrastructure within Orleans Parish to NextGen 9-1-1 capabilities.
AT&T ESInet™ is an IP-based call routing service that helps emergency communications centers (ECCs) keep up with the current and future needs of its callers. Using the AT&T ESInet™ modern network architecture and the National Emergency Number Association’s i3 standards, Orleans Parish Communication District will be able to provide a more reliable and improved 911 experience… READ MORE
Ebony Morgan drives her van through the streets of Eugene, Ore., until she reaches a man curled up on the sidewalk under the eaves of a building. As a crisis worker for the nonprofit CAHOOTS, she was alerted by an emergency dispatcher that the man needed a welfare check.
Unlike in most cities, police weren’t dispatched to respond to the call…
VIGO COUNTY, Ind. (WTHI)- When you’re in an emergency, 911 is the first number you dial and in moments… they’re there.
However, sometimes we dial it by accident and dispatchers say it could do more harm than good.
911 dispatcher, Kirsten Chovanov-Redman tells us, that right now they’re operating with three main dispatchers. So accidental calls could become a public safety issue.
“If you take one of those dispatchers off the floor, that’s putting you down to two dispatchers to handle all of the emergencies in the county, of 170 thousand plus it turns into a public safety issue if you’ve got one person tied up for chasing someone down for hanging up on 911.”
When a call goes out to 911, operators track your location in various ways…
STURGIS, MI — Former Sturgis public safety chief Geoffrey Smith is still awaiting arraignment in an alleged drunken driving case that led to the resignation of the longtime officer.
Moments after the Aug. 15 crash, as depicted in body cam video obtained by MLive, Sturgis officers arrived on scene to find a visibly shook Smith, who was sitting on side of the road complaining of neck pain…
Luke Wilson is set to host and executive produce a new unscripted series about 9-1-1 operators at ABC, the network announced Thursday.
Titled “Emergency Call,” the hour-long documentary series will follow “the extreme, suspenseful and sometimes humorous stories that flood 911 call centers,” focusing on the moments before first responders arrive on the scene, according to ABC… READ MORE
Saying that it’s costing the city $6,000 a day or $250 an hour, Woodland Mayor Rich Lansburgh has called for a review of a $2.215 million contract with the Yolo Emergency Communications Agency.
The service pays for dispatchers who “dispatch” firefighters and police as well as ambulance personnel and public works staff to accidents, fires, medical aid calls along with waterline breaks and fallen trees…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
