by ECC Editor | Aug 21, 2020 | Comm Center News
The Waterloo Regional Police Service this week announced it has joined other emergency services from across the world with location technology app, what3words.
The new technology is now available to the Waterloo Regional Police Service’s communications centre and will help first responders quickly locate individuals in an emergency faster and more precisely… READ MORE
by AllThingsECC.com | Aug 20, 2020 | Comm Center News
A Cincinnati 911 dispatcher has been suspended for allegedly failing to send help to a man suffering a stroke last month, according to reports.
City Manager Patrick Duhaney, in a Monday email to City Council, called the dispatcher’s supposed failure, “a serious neglect of duty,” Fox 19 reported.
“What took place on the night of January 12 is nothing short of a tragedy,” Duhaney wrote. “It’s unclear if the individual would have lived or died, but the actions of this call-taker undermined the possibility of a positive outcome in this situation…
by ECC Editor | Aug 20, 2020 | Comm Center News
Some police departments in Massachusetts were experiencing issues with their phone lines Wednesday afternoon.
At 2:29 p.m. Cambridge police tweeted that “wireline and wireless 911 call capability across the state is intermittently impacted at this time” and suggested people use the department’s emergency communications number (617-349-4900) or business line (617-349-3300).
Jeremy Warnick, a spokesman for the Cambridge Police Department, said the city’s Emergency Communications Center was notified by the State 911 Department of a “possible 911 outage”… READ MORE
by ECC Editor | Aug 20, 2020 | Comm Center News
CHARLOTTESVILLE, Va. (WVIR) – Board members for the Charlottesville-UVA-Albemarle County Emergency Communications Center (ECC) have approved a new program for employees.
During a virtual meeting Tuesday, August 18, ECC board members discussed a new Pandemic Risk Recognition Program, which would allow people who worked with increased risk of COVID-19 to be compensated for working in those conditions… READ MORE
by ECC Editor | Aug 20, 2020 | Comm Center News
ORLEANS PARISH COMMUNICATION DISTRICT: Tyrell Morris, executive director of the Orleans Parish Communication District, has been chosen as co-chair of the Diversity & Inclusion Special Committee of the National Emergency Number Association. His co-chair is Frances Garcia, president of Texas NENA. The committee will examine how NENA and 911 can better support underrepresented populations… READ MORE
by ECC Editor | Aug 20, 2020 | Comm Center News
911 call centers across Maryland are accepting text messages in addition to calls starting Thursday, according to the Maryland Association of Counties.
The association said in a news release that customers from AT&T, Sprint, T-Mobile and Verizon will be able to send texts to 911 when a call can’t be placed… READ MORE